Unsolved
This post is more than 5 years old
1 Message
0
1264
August 12th, 2016 10:00
Reformat Alienware 17 R3
Hi,
I have a brand new Alienware 17 R3 and I am having the Whea_uncorrectable_error message every time I tried to log in to my computer. It doesn't allow me to do anything with it and even log in Windows. It crashes even in a safe mode. It keep restarting the computer in an eternal loop. ran all diagnosis and no problem with hardware. it is driving me crazy. I am trying to reformat it but all reformat posts here don't match with the boot screen/BIOS information that I get with F2/F12. Already checked overclocked and it is disable by the way. How can I reformat the computer to factory settings (they way that I had when I get the computer)? Sorry for my lack of tech language...I am not very skilled about it.
Eimy_B
6 Operator
•
4.4K Posts
0
August 15th, 2016 10:00
Hi,
If you have Windows 10 and the system is not booting into Windows, you can try to access recovery options by making the system "crash" (hard shutdown 3-4 times in a row). Once you get to the recovery options, look for the Reset option; if you can't get to the recovery options, then recovery media needs to be created for a reinstallation of Windows.