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June 11th, 2016 18:00

Reset error

I recently had a problem with my alienware r3 where when i plug it in, it charges for a minute then it stops. I tried a diffrent outlet and charger and still the problem persists so i factory reset my computer amd it was unable to continue givving me the error message: The computer restarted unexpectedly or encountered an error. Windows installation cannot proceed. To reinstall windows click "OK" to restart the computer and then restart the installation.        Regardless what i do it keeps showing this error please help.

3 Apprentice

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4.4K Posts

June 13th, 2016 09:00

Hi,

Click here so you can see the options you have for OS media, since at this point you will need to do a clean installation.  

2 Posts

June 18th, 2016 19:00

Is there a way i can do this with the  restore cd that comes with the pc? Because the problem is still happening

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