You have a pre-Dell Alienware. Those do not have Dell service tag numbers nor do they have a Dell warranty. All support of pre-Dell Alienware products go here.
and click drivers and download ur laptop hardware will be detected and u will see your service tag beside the laptop and also all your drivers if you need to update them
but tell me how i can transfer the ownership into my name????? because i bought a new laptop and want to do the same??
I am not sure how they do it over there. It looks like year 1 is return to Dell for hardware repairs. Years 2 and 3 are parts only service for hardware meaning you would do the work. The parts will be free for 3 years. You should call into Order Support for your country to be sure.
DELL-Chris M
Community Manager
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56.9K Posts
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December 15th, 2010 07:00
KaBle30,
You have a pre-Dell Alienware. Those do not have Dell service tag numbers nor do they have a Dell warranty. All support of pre-Dell Alienware products go here.
z3pola
9 Posts
0
December 15th, 2010 07:00
go to this website
http://support.dell.com/support/index.aspx?c=us&l=en&s=dhs
and click drivers and download ur laptop hardware will be detected and u will see your service tag beside the laptop and also all your drivers if you need to update them
but tell me how i can transfer the ownership into my name????? because i bought a new laptop and want to do the same??
DELL-Chris M
Community Manager
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56.9K Posts
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December 15th, 2010 08:00
z3pola,
Go here.
z3pola
9 Posts
0
December 15th, 2010 08:00
no i have inspiron n5010 just boygh it but i have been told that i can transfer the ownership into my name, can i ?!
z3pola
9 Posts
0
December 15th, 2010 09:00
.do u know the differnce between Base warranty .& Parts Only Warranty.
coz i got mine with 3years base and one year parts only but i can not tell the deffrence ??
and it seem no one here also can even service center i'm in dubai
so what i want to know is my laptop garanteed up to 3 years for hardware problems or not????
KaBle30
2 Posts
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December 15th, 2010 20:00
thanks chris .. i sent an email to legacy support with all of my info , will await there response.
DELL-Chris M
Community Manager
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56.9K Posts
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December 16th, 2010 06:00
It's 3 years total for hardware. The last year is parts only.
z3pola
9 Posts
0
December 16th, 2010 09:00
no it\s like this
so parts only 1st year or last ????
and the 3 years if anything went wrong with my hardware is it going to be fixed free of charge or what????
and kindly what does all the above mean????
DELL-Chris M
Community Manager
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56.9K Posts
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December 16th, 2010 10:00
sen me the service tag number in a private message.
DELL-Chris M
Community Manager
•
56.9K Posts
0
December 16th, 2010 11:00
I am not sure how they do it over there. It looks like year 1 is return to Dell for hardware repairs. Years 2 and 3 are parts only service for hardware meaning you would do the work. The parts will be free for 3 years. You should call into Order Support for your country to be sure.