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June 13th, 2015 06:00

Strange noise from the built-in speaker, like beating heart

Hi, 

(sry for my english, it's not my native language).

Recently, my PC started to make a strange noise (like beating heart)

I feel that it comes from the built-in speaker... because my external speaker works fine.

What can i do please ? And in the meantime, is it possible to disable the built-in speaker ?


Here is my configuration :

Alienware M17x : Standard Base (Purchase date : 08/04/2013)

Processor : 3rd Generation Intel Core i7-3630QM (6MB Cache, up to 3.4GHz w/ Turbo Boost 2.0)

Display : 17.3" WideFHD (1920 x 1080) WLED LCD 

Camera : Integrated Skype HD Certified FullHD Camera with dual digital microphones

LCD Back Cover : Soft Touch - Stealth Black

Ship Accessory : Western Europe Docs (EN, FR, IT, GER, DUT)

Placemats : Placemats (Eng, Fre, Ger, Ita, Dut) 

Resource DVD : Alienware M17x 

Memory: 12288MB 1600MHz Dual Channel DDR3 (2x2GB + 2x4GB )

Hard Drive : 500GB 7,200rpm SATA 3Gb/s HDD

Optical Drive : DVD+/-RW (Read/Write)

Power Cord : Euro 250V

Power Supply : Alienware 240W AC Adapter

Battery : Primary 9-cell 93W/HR LI-ION

Graphics : 2GB GDDR5 NVIDIA GeForce GTX 675M

Sound Card : Creative Sound Blaster Recon3Di with THX TruStudio Pro Software

Wireless : Intel 2230 Wireless Card + BT

Operating System : French Genuine Windows 7 SP1 Home Premium (64 BIT)

Moderator

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2.7K Posts

June 16th, 2015 08:00

So when you connect an external speaker or a headphone you don’t hear the strange noise but with the built-in speakers you heart it? 

12 Posts

June 16th, 2015 09:00

Since couple of days, i hear it even if an external speaker is connected ....

I have the sound in the external speaker + built-in speakers ....

... and of course the strange noise from the built-in speakers.

Do you know if the sound card is integrated into my mother card ?

Moderator

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2.7K Posts

June 19th, 2015 13:00

 I will recommend you to uninstall the audio driver, perform a power drain, flash the BIOS and install the audio driver you can find the drivers in the Dell support site. 

12 Posts

June 20th, 2015 10:00

I already tried to reinstall drivers.... it doesn't work.

I have the feeling it's a hardware problem (built-in speakers), that's why i would like to know if it's possible to change them and/or the sound card without changing all the mother card ?

Moderator

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2.7K Posts

June 23rd, 2015 13:00

The speakers are separated from the motherboard but the sound card is embedded into the motherboard. 

12 Posts

June 24th, 2015 02:00

Ok tanks.


The sound is perfect when i plug external speakers.... so i guess the sound card doesn't have any problem.

Maybe should i only change the built-in speakers.

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