I was playing around in the device manager and noticed there was an extra "HID-compliant mouse" so I removed both and unplugged and plugged my USB mouse back in and now my touchpad becomes active again once I remove the USB mouse.
Sounds like you have tried some of this, but here goes anyway.
Try clean-installing all the official Dell Input-Device drivers (for that model), reboot, make sure your TouchPad works, then plug-in the USB mouse. It should detect it, and the Dell driver suite(s) should support an external USB mouse.
Other way to go it to uninstall ALL the mouse/touchpad related drivers, reboot, let the Plug-N-Pray detect the hardware and load Microsoft drivers from local driver-cache and/or Windows Update. Connect USB-Mouse and see if it works.
I'm not sure I was clear enough. My USB mouse works, and is detected easily, it is the touchpad that doesn't re enable after I remove my USB mouse.
Well, we tried. [:)]
Right, I confused that but no worries because the steps are the same.
Notice I didn't say to disable anything (like you were doing before).
On my Dell M65 laptop, whether I connect a USB mouse or a Bluetooth Mouse ... the TouchPad keeps working (the whole time) and that is fine with me. If I use the Dell drivers, there is an option that disables/re-enables the TouchPad on-the-fly while I type on the keyboard... Palm Detection I think it's called?
I appreciate the help, and thanks for the recommendations.
I normally don't mind the touchpad active, but this is a gaming and modeling laptop. So usually use one hand on my keyboard and one on my mouse. Needless to say I bump the touchpad while I'm gaming, and can make for some creative language.
Was having the same issue with my Alienware 17 r3. I tried to remove the only "HID-compliant mouse" in my device manager, but after reconnecting my mouse it came back, so i tried to disable it, now everything seems to work as intended. Touchpad works as soon as i unplug my mouse. Good advice Evanr11
evanr11
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March 12th, 2015 17:00
I solved the problem if anyone cares.
I was playing around in the device manager and noticed there was an extra "HID-compliant mouse" so I removed both and unplugged and plugged my USB mouse back in and now my touchpad becomes active again once I remove the USB mouse.
Tesla1856
8 Wizard
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17.3K Posts
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December 9th, 2014 19:00
Sounds like you have tried some of this, but here goes anyway.
Try clean-installing all the official Dell Input-Device drivers (for that model), reboot, make sure your TouchPad works, then plug-in the USB mouse. It should detect it, and the Dell driver suite(s) should support an external USB mouse.
Other way to go it to uninstall ALL the mouse/touchpad related drivers, reboot, let the Plug-N-Pray detect the hardware and load Microsoft drivers from local driver-cache and/or Windows Update. Connect USB-Mouse and see if it works.
evanr11
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December 10th, 2014 18:00
I tried your steps and still no luck.
I'm not sure I was clear enough. My USB mouse works, and is detected easily, it is the touchpad that doesn't re enable after I remove my USB mouse.
Tesla1856
8 Wizard
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17.3K Posts
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December 10th, 2014 21:00
evanr11
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December 11th, 2014 21:00
I appreciate the help, and thanks for the recommendations.
I normally don't mind the touchpad active, but this is a gaming and modeling laptop. So usually use one hand on my keyboard and one on my mouse. Needless to say I bump the touchpad while I'm gaming, and can make for some creative language.
I also have the same problem with my work laptop.
pepper00
1 Message
0
July 3rd, 2016 14:00
Was having the same issue with my Alienware 17 r3. I tried to remove the only "HID-compliant mouse" in my device manager, but after reconnecting my mouse it came back, so i tried to disable it, now everything seems to work as intended. Touchpad works as soon as i unplug my mouse. Good advice Evanr11