System Fan reads 0 RPM in CommandCenter

No, that's not right ... it should read around 1200 rpm at idle.

Shut down and turn off machine and open side panel.
The cooler has 2 separate cables. Looks like they both plug into the connector panel strip that runs along the top of the Aurora.
The little 4-pin cable that comes off the top off the radiator/fan assembly ... be sure it's plugged into SYS_FAN

It looks like it might also fit into CPU_FAN (which is incorrect). While it might spin connected here, it will likely not be controlled or monitored properly.

That was it.  After connecting it to SYS_FAN it now reads 1200 RPM in CC.

Thanks so much!

Up DEAD post.

I run into the same issue, my sys fan reading 0RPM while my CPU fan reading 1200~.

The weird thing is

If I plug the rad fan into the SYS socket, Thermal control reads it as CPU.

if I plug it onto the CPU socket, Thermal control reads it as SYS.

I just don't know what's going on :/

What exact processor model number is installed?

Plug into SYS_FAN (only place it should be ever) and do "Power Dissipation" procedure.

 

http://en.community.dell.com/owners-club/alienware/f/3746/p/19454040/20128296.aspx#20128296

I have installed a i7 920

If I keep it on Sys_Fan I can't have access to the PWM via TC also it's read as CPU.

If I plug it on CPU_Fan I can manually tune the fan and it's read as Sys_Fan.

I don't know how log this has been, I just notice cuz this morning while booting the PC I got a warning saying command center wasn't reading well the hardware and I had to relaunch the application and was getting 0RPM in everything; I could fix it by restarting the PC then I notice they were, for some-how call it, Backwards.

1. I have installed a i7 920   2. If I keep it on Sys_Fan I can't have access to the PWM via TC also it's read as CPU.   3. If I plug it on CPU_Fan I can manually tune the fan and it's read as Sys_Fan.   4. this morning while booting the PC I got a warning saying command center wasn't reading well the hardware and I had to relaunch the application and was getting 0RPM in everything; I could fix it by restarting the PC   5. then I notice they were, for some-how call it, Backwards.

This is all the info I had collected through all suggestions on different post I saw you were helping people.

i7 920

Bios A11

Command Center version: 2.8.9.0 installed 5 minutes ago, tried fresh install, no luck.

I'm sure I used to read "PUMP running" but now I don't have the Pump tab on thermal control.

I know it's running because I can feel it, the rad is cold and ambient temps are 27~ and realtemp state 37~

I can change anything withing the application, lights, fans speed and why not.

I tried turn off and press power button to reset MIO-Board, no luck

I tried turn off, press power button couple of seconds, unplug and plug every-fan and pump and no luck.

Screen Shot:

Diagnostic Completed

Hardware

Hardware Hardware Type Diagnostic Name Result

CPUIntel(R) Core(TM) i7 CPU 920 @ 2.67GHz (CPU:0)Register Test Passed

CPUIntel(R) Core(TM) i7 CPU 920 @ 2.67GHz (CPU:0)Level 2 Cache Test Passed

CPUIntel(R) Core(TM) i7 CPU 920 @ 2.67GHz (CPU:0)Math Register Test Passed

CPUIntel(R) Core(TM) i7 CPU 920 @ 2.67GHz (CPU:0)MMX Test Passed

CPUIntel(R) Core(TM) i7 CPU 920 @ 2.67GHz (CPU:0)SSE Test Passed

CPUIntel(R) Core(TM) i7 CPU 920 @ 2.67GHz (CPU:0)SSE2 Test Passed

CPUIntel(R) Core(TM) i7 CPU 920 @ 2.67GHz (CPU:0)SSE3 Test Passed

CPUIntel(R) Core(TM) i7 CPU 920 @ 2.67GHz (CPU:0)SSSE3 Test Passed

CPUIntel(R) Core(TM) i7 CPU 920 @ 2.67GHz (CPU:0)SSE4.1 Test Passed

CPUIntel(R) Core(TM) i7 CPU 920 @ 2.67GHz (CPU:0)SSE4.2 Test Passed

CPUIntel(R) Core(TM) i7 CPU 920 @ 2.67GHz (CPU:0)Prime Number Generation Test Passed

CPUIntel(R) Core(TM) i7 CPU 920 @ 2.67GHz (CPU:0)Floating Point Unit Test Passed

MemorySystem MemoryAdvanced Pattern Test Passed

MemorySystem MemoryBit Low Test Passed

MemorySystem MemoryBit High Test Passed

MemorySystem MemoryNibble Move Test Passed

MemorySystem MemoryCheckerboard Test Passed

MemorySystem MemoryWalking One Left Test Passed

MemorySystem MemoryWalking One Right Test Passed

MemorySystem MemoryAuxiliary Pattern Test Passed

MemorySystem MemoryAddress Test Passed

MemorySystem MemoryModulo20 Test Passed

MemorySystem MemoryMoving Inversion Test Passed

MemorySystem MemoryWindows Memory Test Passed

Video CardNVIDIA GeForce GTX 680Video Memory Test Passed

Video CardNVIDIA GeForce GTX 680Primary Surface Test Passed

Video CardNVIDIA GeForce GTX 680Wireframe Line Test Passed

Video CardNVIDIA GeForce GTX 680Fixed Transformation and Lighting Test Passed

Video CardNVIDIA GeForce GTX 680PCI Express Status Test Passed

Hard DriveST31000528ASSMART Status Test Passed

Hard DriveST31000528ASSMART Thresholds Test Passed

Hard DriveST31000528ASTargeted Read Test Passed

Hard DriveST31000528ASSMART Short Self Test Passed

Hard DriveST31000528ASRandom Seek Test Passed

Hard DriveST31000528ASFunnel Seek Test Passed

Hard DriveST31000528ASLinear Read Test Passed

Hard DriveST31000528ASLinear Read Test Passed

DVD-RW DrivePLDS DVD+-RW DH-24AASDRAM Test Passed

DVD-RW DrivePLDS DVD+-RW DH-24AASFlash ROM Test Passed

DVD-RW DrivePLDS DVD+-RW DH-24AASMain IC Test Passed

DVD-RW DrivePLDS DVD+-RW DH-24AASOPU Test Passed

DVD-RW DrivePLDS DVD+-RW DH-24AASSpindle Test Passed

DVD-RW DrivePLDS DVD+-RW DH-24AASTray Out Test Failed

DVD-RW DrivePLDS DVD+-RW DH-24AASTray In Test Passed

CMOSCMOSChecksum Test Passed

CMOSCMOSPattern Test Passed

IEEE 1394 ControllerVIA 1394 OHCI Compliant Host Controller1394 Bus Reset Test Passed

IEEE 1394 ControllerVIA 1394 OHCI Compliant Host ControllerPCI Express Status Test Passed

Host BridgeIntel(R) 5520/5500/X58 I/O Hub to ESI Port - 3405PCI Express Status Test Passed

PCI BridgeIntel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 1 - 3408PCI Express Status Test Passed

PCI BridgeIntel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 3 - 340APCI Express Status Test Passed

PCI BridgeIntel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 7 - 340EPCI Express Status Test Passed

PCI BridgeIntel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 9 - 3410PCI Express Status Test Passed

PCI ExpressIntel(R) 5520/5500/X58 I/O Hub System Management Registers - 342EPCI Express Status Test Passed

PCI ExpressIntel(R) 5520/5500/X58 I/O Hub GPIO and Scratch Pad Registers - 3422PCI Express Status Test Passed

PCI ExpressIntel(R) 5520/5500/X58 I/O Hub Control Status and RAS Registers - 3423PCI Express Status Test Passed

HD Audio ControllerHigh Definition Audio ControllerPCI Express Status Test Passed

PCI BridgeIntel(R) ICH10 Family PCI Express Root Port 1 - 3A40PCI Express Status Test Passed

PCI BridgeIntel(R) ICH10 Family PCI Express Root Port 2 - 3A42PCI Express Status Test Passed

PCI BridgeIntel(R) ICH10 Family PCI Express Root Port 4 - 3A46PCI Express Status Test Passed

PCI BridgeIntel(R) ICH10 Family PCI Express Root Port 5 - 3A48PCI Express Status Test Passed

Mass Storage ControllerSilicon Image SiI 3132 SATALink ControllerPCI Express Status Test Passed

Network CardBroadcom NetLink (TM) Gigabit EthernetPCI Express Status Test Passed

HD Audio ControllerHigh Definition Audio ControllerPCI Express Status Test Passed

PCI BusPCI SubsystemConfiguration Test Passed

System BoardSystem BoardRTC Accuracy Test Passed

HIDGaming DesktopUSB Status Test Passed

USB CompositePS2toUSB AdapterUSB Status Test Passed

HubUSB HubUSB Status Test Passed

USB CompositeDell USB KeyboardUSB Status Test Passed

HubUSB HubUSB Status Test Passed

Ya that's messed up. Hard to say if it's the MIO-Board hardware or a software problem.

Try running Dell Diags (outside of Windows). Test MIO and exercise all MIO-Board connected items and see if that will reset it and bang it into submission.  

Not sure when the TC screen items are enumerated (at install time or on-the-fly). Might have to clean install CC again to correct errors. Maybe even try dropping back a version (but don't go too far back).

Just happen I was doing it while you was replying :P

MIO-Board test (outside windows)

USB ID 187C:0513

MIO F ver 0020200

System Aurora

ALX Feature NO <---?

MIO Version 0

Test pass

Also did a run on cable and fans they all passed.

Al thou

Did a sensor test

First result:

Onboard 27c

CPU Pump No installed <---- ?

GFX 1 No installed

GFX 2 No installed

Amb 1 No installed <---- ?

Amb 2 No installed <---- ?

Amb 3 No installed <---- ?

I did serveral test runs because looks suspicious, everysingle time were different.

Randowm installed and 25~25c

Example test 4:

Onboard 27c

CPU Pump 25

GFX 1 26

GFX 2 26

Amb 1 25

Amb 2 26

Amb 3 26

Example test 5:

Onboard 27c

CPU Pump 25

GFX 1 26

GFX 2 26

Amb 1 No installed

Amb 2 No installed

Amb 3 26

And so on...

Fx test was all good, every single light changed as it should.

This is what it's suppose to look like.

Command Center v2.8.9.0 Thermal Controller

Maybe even try dropping back a version (but don't go too far back).

You sir are an Alienware Guru :P
And older version did the job, don't know what's wrong with 2.8.9.0, maybe to new for my rig lol.
Also fixed the DOORCONTROLLER error I had been having the past months.

You sir are an Alienware Guru :P And older version did the job,

Thanks 

The ALX version MIO-Boards are a little different (because they control more stuff). As long as it works ... that's the main thing.

So, what older version of CC did you install that worked? We will complete this thread and should be helpful to the next Aurora ALX owner.

 

Used 2.7.5

I think I'm in bad luck.

fixed this, now I can't boot.

I'm getting 5 beeps twice while trying to boot, but never does.

I have been using this rig for years with no problem, this week has been a nightmare. Now it doesn't boot.

And I think I'm out of warranty. feels<ADMIN NOTE: Substitute character removed as per terms of use> if you know what I mean.

I'm getting 5 beeps twice while trying to boot, but never does.

Just work the problems.    Download PDF Service and Owners Manuals.

Replace coin battery. Reset CMOS. Load BIOS Defaults. Test operation.

Desktops
1 Possible motherboard failure - BIOS ROM checksum failure
2 No RAM detected. 

3 Possible motherboard failure - chipset error
4 RAM read/write failure

5 Real Time Clock failure
6 Video card failure
7 Processor Failure

Tried all that, except processor, don't have an extra one.

From what I read it's Mobo bricked.

I was running memtest because I had been getting random freeze in every single steam game.

Trying different things this week, I just realized problems started when I updated to A11 (including the TC we were able to fix), so I tried to get back to A04.

The bios update as usual but when it got into the reboot step, just kept there, beeping.

Never boot, took the laptop and well, all point it was a mobo bricked, followed Dell instruction step by step, still failed.

Going to gave them a call but I'm pretty sure what will be the answer since I'm out of warranty.

No industry wants to cover damage if they can skip that part.

Geez I just replaced GPU 2 weeks ago (more or less), 680 wasn't cheap, now this.

As said, years using this rig and things starting to fail recently, fail bad, I think the mobo was just dying, let's see what dell support have to say tomorrow, hope they can help. (economically help lol, I'm dead broken right now).