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112865

January 29th, 2016 18:00

Video Hardware Error

Hello

Recently my video card crashes seemingly randomly and I am left with mountains of data which I have no comprehension of. An example of which being

Description

A problem with your video hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Files that help describe the problem
WD-20160130-0047.dmp
sysdata.xml
WERInternalMetadata.xml

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Extra information about the problem
BCCode: 117
BCP1: FFFFFA80142BF010
BCP2: FFFFF8800F5A0A38
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

My pc specs:  Any help welcome

7 Technologist

 • 

4.4K Posts

February 1st, 2016 07:00

Hi, 

To better assist you, please confirm your Alienware model name/revision.

12 Posts

February 1st, 2016 11:00

My bad, since I posted this I have managed to fix the issue, thanks for offering to help though :)

7 Technologist

 • 

4.4K Posts

February 2nd, 2016 10:00

Hi, 

No problem, thank you for confirming this. 

276 Posts

February 6th, 2016 02:00

My bad, since I posted this I have managed to fix the issue, thanks for offering to help though :)

 

It would be really, really helpful if you could share your fix...

12 Posts

February 6th, 2016 11:00

I wish this were still true as the issue came back with a vengeance. It has a bad habit of after me doing a fix it working for the rest of the day only to break again on the next. MY first good fix was to get the Nvidia hot fix driver patch which fixed some things 

That may well be irrelevant to yourself however. Asides from that I have been working through the suggestions on  here and   

I did the sfc scan and that helped yesterday and my pc hasn't crashed yet so heres to hoping.

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