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What do these part numbers mean?
I called dell and told them about a problem i have and they said they're ordering me replacements. The problem is with both my fans (Alienware M17x-R4), and the two codes are MT1DN & 650RY. Can a someone from dell tell me what exactly these codes include?
DELL-Manshu S
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April 2nd, 2013 11:00
Hi Rapid_Sausage,
Welcome to the Community.
MT1DN : Heatsink assembly with Fan
650RY : CPU Thermal Module
Thanks & Regards
Manshu S
#iworkfordell
Rapid_Sausage
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April 2nd, 2013 15:00
i had a previous issue where they had to order part MT1DN, but it didn't come with a fan. what i did before was call them by phone, but they seem to be placing orders for the wrong parts. what can i do to make sure i get a replacement CPU and VGA fans? (which is what i need, heatsinks are fine). edit: can you also tell me which specific components are going to be replaced by these part numbers? (heasink, fan, cpu...etc).
please, again, tell me what these 2 part numbers include (in detail) THPDJ & GVHX3
DELL-Chris M
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April 3rd, 2013 10:00
Rapid_Sausage,
I thought all you needed was these?
C0XGT GeForce NV13E-GS1 GTX675m (Video Card HXD3N + Support Plate 3MHHT)
MT1DN Heat Sink + Fan
DELL-Chris M
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April 3rd, 2013 11:00
Then DELL-Manshu S was correct:
MT1DN = Assembly Heat Sink w/FAN N13E-GS1 GTX675m
650RY = CPU Thermal Heatsink Module M17x-R4, M17x-R3
The others you were asking about:
THPDJ = Assembly Heat Sink w/FAN NV13E-GE GTX660m
GVHX3 = CPU Fan M17x-R4, M17x-R3
Rapid_Sausage
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April 3rd, 2013 11:00
that was before, but now after they've installed the new GPU and Heatsink (no new fan), the fans are causing vibrations, so i called and they're supposed to be getting me replacements for these, but they keep getting the part numbers wrong.
all i need is a GPU fan replacement, and a CPU fan replacement.
Rapid_Sausage
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April 3rd, 2013 12:00
so to conclude this whole mess of part numbers.
Which part numbers do i need to replace the GPU fan (nvidia gtx 675m) and the CPU fan (i7 3720QM) for an Alienware M17x R4?
because the MT1DN was one of the part numbers that were included in the replacement GPU order, and all i received was the heatsink.
note: if there's a thread that includes all part numbers, please link it.
Rapid_Sausage
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April 3rd, 2013 15:00
though i suppose the real question is, would it matter if i got the GPU Fan from part number MT1DN (675m Heatsink w/fan) or THPDJ (660m Heatsink w/fan) for my M17x R4?
please answer asap.
Rapid_Sausage
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April 4th, 2013 08:00
alright, thank you very much :)
DELL-Chris M
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April 4th, 2013 08:00
I do not know if THPDJ would work on the 675. The description for MT1DN says w/FAN. So this is very confusing that you did nto get one. Email the team and ask for advice: AWCC-Resolution_experts@Dell.com