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28064

February 26th, 2015 10:00

Win 8 Clean Install - Recovery Image on HDD damaged

Hi All,


I've been getting some BSOD lately, after some research it appeared due to a driver missing and a damaged windows configuration.

It is an Alienware 17

Intel(R) Core(TM) i7-4900MQ CPU @ 2.80GHz

Type
Description
DVD/CD-ROM Drives
HL-DT-ST DVDRWBD CA40N
Disk Drives
WDC WD7500BPKT-
WDC WD7500BPKT-22PK4T0
Display Adapters
Intel(R) HD Graphics 4600
NVIDIA GeForce GTX 780M
IDE ATA/ATAPI Controllers
Keyboards,Mice & Pointing Devices
Synaptics SMBus TouchPad
HID-muis
Razer Naga
Monitors
Algemeen PnP-beeldscherm
Standaardbeeldscherm
Sound Devices
High Definition Audio-apparaat
Bluetooth-audio
Razer Kraken 7.1
Realtek High Definition Audio
USB Controllers
Intel(R) 8 Series/C220 Series USB EHCI #2 - 8C2D
Intel(R) 8 Series/C220 Series USB EHCI #1 - 8C26
Intel(R) USB 3.0 eXtensible Host Controller - 0100 (Microsoft)


mid 2013

So I figured to do a factory restore and reinstall windows, but since this machine was shipped in mid 2013, it was shipped with windows 8 and not 8.1. The boot disk I received upon purchase does not allow me to recover my system with the windows options.

Neither does reinstalling the system via DVD boot works. The install couldn't see my hard drives correctly or is missing drivers.

Now I've done a system recovery (yeah amazingly it started back up normally this morning) but i'm still a bit worried and would prefer a clean install.

So decided to buy Alienrespawn Premium to try and recover my Factory Recovery Image and to reinstall the original windows 8 from scratch. But when selecting these options, I get the message that the image is missing or incomplete. When I try to select an other HDD it only asks to insert an external HDD with atleast 100 GB on it. Isn't there an option to select and internal HDD to put this system back up on? I've got 2 750 GB SATA HDD and one has been completely formatted for back up reasons...

Could someone please help me and instruct me what to do in this case?

A clean install would be the best way to go but I've tried everything I found through google in communities and fora's but still not getting to factory reset my PC....

Thanks in advance

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