This post is more than 5 years old
4 Posts
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28053
February 26th, 2015 10:00
Win 8 Clean Install - Recovery Image on HDD damaged
Hi All,
I've been getting some BSOD lately, after some research it appeared due to a driver missing and a damaged windows configuration.
It is an Alienware 17
Intel(R) Core(TM) i7-4900MQ CPU @ 2.80GHz
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Type
Description
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DVD/CD-ROM Drives
HL-DT-ST DVDRWBD CA40N
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Disk Drives
WDC WD7500BPKT-
WDC WD7500BPKT-22PK4T0
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Display Adapters
Intel(R) HD Graphics 4600
NVIDIA GeForce GTX 780M
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IDE ATA/ATAPI Controllers
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Keyboards,Mice & Pointing Devices
Synaptics SMBus TouchPad
HID-muis
Razer Naga
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Monitors
Algemeen PnP-beeldscherm
Standaardbeeldscherm
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Sound Devices
High Definition Audio-apparaat
Bluetooth-audio
Razer Kraken 7.1
Realtek High Definition Audio
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USB Controllers
Intel(R) 8 Series/C220 Series USB EHCI #2 - 8C2D
Intel(R) 8 Series/C220 Series USB EHCI #1 - 8C26
Intel(R) USB 3.0 eXtensible Host Controller - 0100 (Microsoft)
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mid 2013
So I figured to do a factory restore and reinstall windows, but since this machine was shipped in mid 2013, it was shipped with windows 8 and not 8.1. The boot disk I received upon purchase does not allow me to recover my system with the windows options.
Neither does reinstalling the system via DVD boot works. The install couldn't see my hard drives correctly or is missing drivers.
Now I've done a system recovery (yeah amazingly it started back up normally this morning) but i'm still a bit worried and would prefer a clean install.
So decided to buy Alienrespawn Premium to try and recover my Factory Recovery Image and to reinstall the original windows 8 from scratch. But when selecting these options, I get the message that the image is missing or incomplete. When I try to select an other HDD it only asks to insert an external HDD with atleast 100 GB on it. Isn't there an option to select and internal HDD to put this system back up on? I've got 2 750 GB SATA HDD and one has been completely formatted for back up reasons...
Could someone please help me and instruct me what to do in this case?
A clean install would be the best way to go but I've tried everything I found through google in communities and fora's but still not getting to factory reset my PC....
Thanks in advance
Tesla1856
8 Wizard
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17.1K Posts
0
February 26th, 2015 15:00
Set BIOS to:
SATA Mode = AHCI Mode
Boot Mode = UEFI
Win7-DVD, Win-8-DVD, or USB flash drive should now boot. Use F12 one-time-boot menu.
Milena M458
4 Operator
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2.7K Posts
0
February 26th, 2015 12:00
Yes the best recommendation will be to make a clean installation of windows, if you don’t have the cd you can request it here.
As soon as the installation is done install all the necessary drives in the order stated on this article and when you are done with the drivers you can install the Alienreswpan and create a recovery cd just in case you need it at some point.
Here is a video on how to perform a clean installation of windows.
Boempatat
4 Posts
0
February 26th, 2015 14:00
My warranty has expired so to ask a back up CD is not going to work I'm afraid...
I have a cd from dell that came with the laptop, but as said my laptop was shipped with WIN8 not win 8.1
I cant do a clean install as described in the article because it tells me to load the correct drivers and that there is a part missing while my cd is in the laptop..
I need to find a way to recuperate the original recovery image on the HDD in order to reinstall the complete system with factory settings...
Please tell me how to proceed.
Boempatat
4 Posts
0
February 28th, 2015 13:00
Ok thanks for that, managed to reinstall my system and drivers as described a few posts above.
But now I get the following error in Intel Rapid Storage Management: SATA SSD on Controller 0, Port 5 Incompatible...
I noticed my system is a lot slower when booting, it this due to the BIOS settings?
When I tried selecting RAID but then I could reboot my system..
What are the exact BIOS settings for Sata operation and Booting?
Thanks in advance
Boempatat
4 Posts
0
February 28th, 2015 15:00
BTW I have an unrecognized device with value ACPI\CPL0002\2&DABA3FF&2