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13223
November 9th, 2012 08:00
Windows 8 AlienFX Problem
Hello,
I own an Alienware M14X R1 and I have recently upgraded to Windows 8 PRO (I know that R1 isn't officially supported). The problem is that the lights are stuck as I left them when I was upgrading. I cannot change the light colors or close the lights from the command center(the eyes of the alien in the taskbar are always red). After a while it gives an error that the hardware and software could not communicate. I have re-installed Command Center 2.8.8.0 and drivers several times and it doesn't fix the problem. Windows 8 comes with .NET 4.0 pre-installed so that isn't the problem either. Also when I go in the Alienware Command Center folder and run the AlienwareFX Tester the computer changes the colors, that is the only way I'm able to change colors.
What can I do to fix this problem?
Do I have to reinstall windows all over again?
Thank You
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dallascowboyswo
4 Apprentice
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2.4K Posts
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November 10th, 2012 10:00
You might try Network Framework 3.5
Esoes
3 Posts
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November 10th, 2012 10:00
Isn't there any solution to this problem?
Tesla1856
10 Wizard
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17.6K Posts
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70.3K Points
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November 10th, 2012 12:00
Since the Alien-FX circuit responds to the AlienwareFXTester.exe that means:
1. Alien-FX circuit isn't "bricked" (which is good).
2. .Net 4.0 is fine.
Try "clean installing" latest Command Center for Laptops. That's Uninstall, Reboot, Install, Reboot , Test Operation.
If that doesn't work, you might have to re-install Windows 8 ... clean install from scratch. Follow Win-7 instructions and install drivers in proper order. CC install is towards the end of whole procedure.
Esoes
3 Posts
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January 13th, 2013 11:00
I have formatted my PC back to Windows 7 to fix the problem.
aLiEnwaresHIat
1 Message
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January 13th, 2013 11:00
ive been having the same trouble as well, if you find anything about it please, if you wont mind letting me know, thank you
wagsrules
1 Message
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January 13th, 2013 21:00
I had the same problem with the X51. I updated to Command Center 2.8.11.0 or something like that. I had to download the logitech software as it was part of that. Here is the link.
Sobriquet1980
4 Posts
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February 2nd, 2013 16:00
Another confirmation that upgrading to 2.8.11.0 from the TactX drivers bundle fixes the issue for the X51 under Windows 8.