Wireless Problem!! Urgent X51

Hi oliverwei,

I recommend wireless drivers update for the computer.

1. Visit the following website: http://dell.to/17F08dH
2. Enter the Service tag of the computer in the box provided and click “Submit”.
3. In the next page, click drop down arrow to select the Operating System which is installed in the computer.
4. Under category Network, select the wireless network drivers accordingly and click “Download File” and save the file on desktop.
5. Run the downloaded file and restart the system.
6. Try connecting to the wireless network.

Please check the connection and post the results.

ok, i download the newest drive, same problem. still weak bars.

it looks like this is a common issue. Please tell me how to solve this, thanks!

Hi oliverwei,

Please try the below mentioned steps:

1. Click “Start”, type “Power options”, and then click “Settings” on the right hand side. Click “Power options” from the search results.
2. On the Select a power plan page, click Change plan settings for the plan that you want to change.
3. On the Change settings for the plan page, click “Change advanced power settings”.
4. On the “Advance settings” tab, expand “Wireless adapter settings”, expand “Power saving mode” and change the settings to “Maximum Performance”.
5. Click Apply and then Ok to save changes and exit.
6. Restart the computer and check for the strength of wireless networks.

If the above options do not work please try changing the settings for wireless card in Device manager.

Please follow the below mentioned steps;

1. Click “start”.
2. Type “Device Manager” in the search box.
3. Select “Device Manager “in the list.
4. Double click “Network Adapters”.
5. Right click the wireless card.
6. Select “Properties” and set "Transmit Power" to maximum and "Roaming Aggressiveness" to lowest setting.
7. Restart the computer to save changes and check the wireless signal strength.

Please post the results.

i bought it at the beginning of august but got a R1, the only way to solve this problem seems like to add an antena by your technician...

Hi Oliverwei,

Which X51 model you got, the R1 or the R2?

For a better performance, you should have the encryption on your router as WPA2 with AES. Checkout this article and follow the steps. This is intended for Intel cards, but the troubleshooting works for other cards.

Let me know how it goes.

Hi,

Do you live in US or Canada? If so, send me your service tag through a private message to assist you.

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