So, lets start at the beginning ...

- Does it pass ePSA outside of Windows?

- Does it pass 30 minutes of Heaven Benchmark (with pretty high settings)?

- Does it pass 30 minutes of OCCT Power-Supply Test (DX11, Full Screen, 64bit Linpack, All Logical Cores)?

- Does it crash while doing anything else (ALL Non-Full-Screen Windows Gaming [Direct-X] tasks)

Primary Surface Test sounds like "PC Doctor" test from SupportAssist (is it)? If so, reportedly, that test is slightly broken and often throws un-true errors.

Is it an Alpha R1 or a R2?

What video card is in that machine?

Are you running those Bethesda games from a SSD?

What video drivers are you running, and did you "clean-install" them?

What errors are in Windows Reliability Report (in general that might be related or around the time of the crash)?

Are you getting a BSOD or just a "Hard-Lock"? ie, can you get to Task-Manager after crash? 

Hi,

Send me a private message with the service tag if you still need help with this.

Hi emily. New here an unsure how to pm u. I have an alienware alpha with an i3 processor, i just did clean install of windows after i factory reset everything. Every game i play crashes. Any chance u can help me out please? I get no system error code or anything. Sometimes im able to play a cpl matches in a row but ultimately the game itself crashes constantly. All drivers are up to date. Any help would be much appreciated