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wazashy

1 Message

12291

September 6th, 2015 08:00

alienware command center help !

so I have an Alienware 17 and updated to windows 10. but after the update , alienware command center desapered from my computer , it went tottaly missing . so now it's about two weeks and I have found no were the command center and also found no were to install the app...

i've tried everything i can think about so if anyone could help me on this , i would be gratefull .

Tldr; can anyone help me install alienware command center for laptop 17 (the latest version, not the m17x) ? tnx

Alienware - Rodrigo

7 Technologist

 • 

4.4K Posts

September 10th, 2015 11:00

Hi,

Click here to view the download link for the Alienware Command Center application. This version should be compatible with Windows 10.

lululems

1 Message

February 3rd, 2017 14:00

Hi, I have the same problem. I tried downloading the app but it says "The update installer operation is unsuccessful."

Below is the installation log, please advise.

Cheers.

[02/03/17 16:49:25] Update Package Execution Started

[02/03/17 16:49:25] Original command line: "C:\Users\Guest Account\Downloads\Application_9T1FG_WN64_3.6.4.0_A03.EXE"

[02/03/17 16:49:25] DUP Framework EXE Version: 3.0.0.0

[02/03/17 16:49:25] DUP Release: 9T1FGA03

[02/03/17 16:49:25] Intializing framework...

[02/03/17 16:49:26] logo.png

[02/03/17 16:49:28] User Command: attended

[02/03/17 16:49:28] DUP Capabilities Value: 35651583 (0x21FFFFF)

[02/03/17 16:49:28] DUP Vendor Software Version: 3.6.4.0

[02/03/17 16:49:28] Local System/Model Compatible with this Package? Yes

[02/03/17 16:49:28] Local System OS Version: 6.2.0.0

[02/03/17 16:49:28] OS Compatible with this Package? Unknown

[02/03/17 16:49:28] Local System OS Language: Unknown

[02/03/17 16:49:28] Language Compatible with this Package? Unknown

[02/03/17 16:49:28] Identified Behavior : attended

[02/03/17 16:49:28] Temporary payload log file name: C:\ProgramData\dell\drivers\Application_9T1FG_WN64_3.6.4.0_A03\DUP961D.tmp

[02/03/17 16:49:28] Translated Command Line : setup.exe /Verbose""C:\ProgramData\dell\drivers\Application_9T1FG_WN64_3.6.4.0_A03\DUP961D.tmp""

[02/03/17 16:49:28] Path : C:\ProgramData\dell\drivers\Application_9T1FG_WN64_3.6.4.0_A03

[02/03/17 16:49:28] Identified Behavior : attended

[02/03/17 16:49:28] (DupAPI::Execute): *** Shell Execute Error.  System error text = The system cannot find the file specified.

[02/03/17 16:49:28] (DupAPI::ExecutePayload): *** An unexpected error occured executing setup.exe

[02/03/17 16:49:28] logo.png

[02/03/17 16:49:28] Name of Exit Code: ERROR

[02/03/17 16:49:28] Exit Code set to: 1 (0x1)

[02/03/17 16:49:28] Result: FAILURE

[02/03/17 16:49:34] User Command: attended

[02/03/17 16:49:34] DUP Capabilities Value: 35651583 (0x21FFFFF)

[02/03/17 16:49:34] DUP Vendor Software Version: 3.6.4.0

[02/03/17 16:49:34] Local System/Model Compatible with this Package? Yes

[02/03/17 16:49:34] Local System OS Version: 6.2.0.0

[02/03/17 16:49:34] OS Compatible with this Package? Unknown

[02/03/17 16:49:34] Local System OS Language: Unknown

[02/03/17 16:49:34] Language Compatible with this Package? Unknown

[02/03/17 16:49:34] User Parameter: logfile

[02/03/17 16:49:34] User Parameter: logfile changed to: C:\ProgramData\Dell\UpdatePackage\Log\Application_9T1FG_WN64_3.6.4.0_A03.txt

[02/03/17 16:49:34] Identified Behavior : attended

[02/03/17 16:49:34] Temporary payload log file name: C:\ProgramData\dell\drivers\Application_9T1FG_WN64_3.6.4.0_A03\DUPB0DA.tmp

[02/03/17 16:49:34] Translated Command Line : setup.exe /Verbose""C:\ProgramData\dell\drivers\Application_9T1FG_WN64_3.6.4.0_A03\DUPB0DA.tmp""

[02/03/17 16:49:34] Path : C:\ProgramData\dell\drivers\Application_9T1FG_WN64_3.6.4.0_A03

[02/03/17 16:49:34] Identified Behavior : attended

[02/03/17 16:49:34] (DupAPI::Execute): *** Shell Execute Error.  System error text = The system cannot find the file specified.

[02/03/17 16:49:34] (DupAPI::ExecutePayload): *** An unexpected error occured executing setup.exe

[02/03/17 16:49:35] logo.png

[02/03/17 16:49:35] Name of Exit Code: ERROR

[02/03/17 16:49:35] Exit Code set to: 1 (0x1)

[02/03/17 16:49:35] Result: FAILURE

[02/03/17 16:49:37] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Application_9T1FG_WN64_3.6.4.0_A03.txt

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