Hello jhnybgood47


The 116 is most likely something with your GPU. The drivers, overheating or even a failed GPU.

You need to go download BlueScreenView, CCleaner and MSI Afterburner. They are all free downloads. Then go to the Dell download site and download the driver for your GPU and save it to your desktop so it's easy to find.


BlueScreenView will tell you more info about the BSOD that can help pin down the cause. Run it and then post the info along with your system specs please.

You can also try doing a driver install again but this time do a clean install. To do that you will want to remove the driver from device manager. Go to your control panel and open Device Manager, right click the GPU and then click the uninstall. Check the box to remove the driver too.

Once done you will need to run CCleaner which will clean out the left over registry values for the GPU. On the left side click the registry tab. Then do the scan. Once done tell it to fix issues and make the registry backup when prompted. Make SURE you do the backup so if it does mess something up you can revert it.

Once that is done you need to reboot and let Windows install the GPU. Once Windows is done install the GPU driver from the Dell website that you saved to your desktop.

After that you can install MSI Afterburner. You can use the MSI afterburner to check the temps of the card to find out if it is overheating.

BlueScreenView: www.nirsoft.net/.../blue_screen_view.html

CCleaner: http://www.piriform.com/ccleaner 

MSI Afterburner: http://event.msi.com/vga/afterburner/download.htm 


Good luck and lets hope the clean driver install fixes your BSOD

What system and specs do you have?

If you are overclocking the video, reset it to stock values. Reset your AMD or NVIDIA control panel settings to defaults as well.

I agree with morblore that overheating couple be causing it. Here is a link to information on how you can monitor temps while running a game.

System specs: Alienware Aurora-R3 | Intel Core i7-2600K | Windows 7 Professional 64bit | CORSAIR Vengeance 8GB 240-Pin DDR3 1866 | 1TB HDD | Nvidia GTX 590 | 802.11n Wi-Fi and Bluetooth 2.1 EDR USB Combo Adapter | Blu-ray Burner

I ran bluescreensaver and attached the txt file.

I ran MSI, Speccy, and HW64 to look at the temps. The temps on the card was 40-41 C just browsing the internet. It was 86-87 C playing Battlefield 3.

I went into the alienware thermal controls the other week before this all started and it was set on manual (user control) so I changed it to auto (alien control). Don't know if I should change it back.

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Ok, I read the dump file. You need to do two things. Do a clean Nvidia driver install and update your DirectX.

Go download the latest driver from Nvidia for your GTX 590 and save it to your desktop. Then go and download CCleaner and install it. Download DirectX runtime and save that to your desktop.

CCleaner: http://www.piriform.com/ccleaner 

DirectX: http://www.microsoft.com/en-us/download/details.aspx?id=35

Once done go to your Device Manager. Once there open the Display Adapter tab, right click your video card and click Uninstall. Check the box to remove the driver too.

Next you need to open CCleaner. On the left side click the Registry Tab. Run the scan and then click the fix. When prompted to make a back up do it and then finish the fix issues.

With that done you need to reboot and let Widnows update the graphic card. When it's done reboot again and then install the Nvidia drivers you saved. Once done reboot again and then install the DirextX driver I linked for you.

After all that it should be fixed. /crossfingers Post back please and let me know if it's not.