hard disk firmware

How would dell recommend doing this installation? (if its needed at all) *and if its not needed what is causing my hard disk making this much noise and make it lagg so bad?

Maybe i should leave it for another day and call the Dell Help Desk tomorrow...

Hi Roald1986,

This message board depends on the participation of volunteers like myself. You need to be patient to give us time to respond.

First, please tell me the model of your Dell desktop and operating system. Since firmware only applies to the specific device, that cannot be the cause of this problem. However, if you did not properly secure the drive when you installed it, that could be a potential problem.

here is a list of the specs of my computer:

Processor(s)

•Processor •CPU_Name: Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz

•CPU_Manufacturer: GenuineIntel

•CPU_Caption: Intel64 Family 6 Model 42 Stepping 7

•CPU_Version:

•CPU_ProcessorId: BFEBFBFF000206A7

•CPU_CurrentClockSpeed: 1590MHz

•CPU_AddressWidth: 64Bits

•CPU_DataWidth: 64Bits

•CPU_SocketDesignation: CPU 1

•Verified Hardware Device against Order: VARIABLEXYZ

•Verify Correct Processor Frequency

System Memory

BIOS Information

•BIOS_Manufacturer: Alienware

•BIOS_Name: BIOS Date: 04/13/12 18:02:52 Ver: 04.06.05

•BIOS_Version1: A03

•BIOS_Version2: ALWARE - 1072009

Motherboard Information

•MB_Manufacturer: Alienware

•MB_Product: 08PG26

•MB_SerialNumber: ..CN697022141760.

•MB_Version: A00

Video Adapter

•Video_Caption: Intel(R) HD Graphics Family

•Video_AdapterRAM: -244MB

•Video_DriverVersion: 8.15.10.2462

Hard Drive(s)

•ST31000524AS ATA Device •Disk_Model: ST31000524AS ATA Device

•Disk_Size: 1000 GB

•Disk_Partitions: 4

•Disk_TotalHeads: 255

•Disk_TotalCylinders: 121601

•Disk_TotalTracks: 31008255

•Disk_TracksPerCylinder: 255

Optical Drives / Other Storage

•HL-DT-ST DVD+-RW GA31N ATA Device

OperatingSystem: MS Windows 7 Home Premium Edition

DirectXVersion: DirectX 11

IRQ Configuration

•0 Systeemtimer

•1 -empty-

•2 -empty-

•3 -empty-

•4 Intel(R) 6 Series/C200 Series Chipset Family SMBus Controller - 1C22

•5 -empty-

•6 -empty-

•7 -empty-

•8 Systeem-CMOS/Real-timeklok

•9 -empty-

•10 -empty-

•11 -empty-

•12 -empty-

•13 Numerieke-gegevensprocessor

•14 -empty-

•15 -empty-

•16 NVIDIA GeForce GTX 555

•16 Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D

•17 High Definition Audio-besturing

•17 Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 2 - 1C12

•18 Dell Wireless 1502 802.11b/g/n

•19 Intel(R) 6 Series/C200 Series Chipset Family 6 Port SATA AHCI Controller - 1C02

•22 Intel(R) High Definition Audio - 1C20

•23 Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26

•190 Systeem dat voldoet aan Microsoft ACPI

Miscellaneous

Final Checks

Installed Devices Drivers

•Algemene schaduwkopie van volume, 6-21-2006, 6.1.7600.16385

•Intel(R) Display Audio, 10-15-2010, 6.14.0.3074

•Microsoft Streaming Service-proxy, 6-21-2006, 6.1.7600.16385

•Algemene schaduwkopie van volume, 6-21-2006, 6.1.7600.16385

•Algemene schaduwkopie van volume, 6-21-2006, 6.1.7600.16385

•HL-DT-ST DVD+-RW GA31N ATA Device, 6-21-2006, 6.1.7601.17514

•NVIDIA High Definition Audio, 7-7-2011, 1.2.24.0

•Algemene schaduwkopie van volume, 6-21-2006, 6.1.7600.16385

•Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz, 6-21-2006, 6.1.7600.16385

•ST31000524AS ATA Device, 6-21-2006, 6.1.7600.16385

•Algemene schaduwkopie van volume, 6-21-2006, 6.1.7600.16385

•Intel(R) HD Graphics Family, 7-26-2011, 8.15.10.2462

•NVIDIA High Definition Audio, 7-7-2011, 1.2.24.0

•Microsoft Streaming Tee/Sink-to-Sink-conversieprogramma, 6-21-2006, 6.1.7600.16385

•Algemene schaduwkopie van volume, 6-21-2006, 6.1.7600.16385

•Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz, 6-21-2006, 6.1.7600.16385

•Intel(R) 6 Series/C200 Series Chipset Family 6 Port SATA AHCI Controller - 1C02, 9-10-2010, 9.2.0.1011

•NVIDIA High Definition Audio, 7-7-2011, 1.2.24.0

•Microsoft Streaming Tee/Sink-to-Sink-conversieprogramma, 6-21-2006, 6.1.7600.16385

•Algemene schaduwkopie van volume, 6-21-2006, 6.1.7600.16385

•NVIDIA GeForce GTX 555, 10-20-2011, 8.17.12.8566

•Algemene schaduwkopie van volume, 6-21-2006, 6.1.7600.16385

•Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz, 6-21-2006, 6.1.7600.16385

•NVIDIA High Definition Audio, 7-7-2011, 1.2.24.0

•Realtek PCIe GBE Family Controller, 6-10-2011, 7.46.610.2011

•ATA Channel 0, 6-21-2006, 6.1.7601.17514

•Algemene schaduwkopie van volume, 6-21-2006, 6.1.7600.16385

•ATA Channel 1, 6-21-2006, 6.1.7601.17514

•Realtek High Definition Audio, 11-2-2011, 6.0.1.6494

•Algemene schaduwkopie van volume, 6-21-2006, 6.1.7600.16385

•Dell Wireless 1502 802.11b/g/n, 4-21-2011, 9.2.0.412

•Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz, 6-21-2006, 6.1.7600.16385

•Algemene schaduwkopie van volume, 6-21-2006, 6.1.7600.16385

•Algemene schaduwkopie van volume, 6-21-2006, 6.1.7600.16385

Hey,

its a Alienware x51 with Nvidia geforce GTX 555 and Intel Core i5-2320 CPU @ 3.00GHz  3.00 GHz with 8,00 GB memory.

I have windows 7 , 64 bit installed, with a clean windows install.

My previous hard disk was a Seagate but they replaced it with a Western Digital, since then its making noise all the time like its transfering large files.

Even makes the noise when im at the inlog screen of windows and dont do anything.

''However, if you did not properly secure the drive when you installed it, that could be a potential problem.''

how do i properly secure the drive?, i looked up guides for installing hard drives and i did all the steps including defragmentation and disk cleaning.

I downloaded all the windows updates too, but it was making the noise even after a fresh install of windows when the internet cable wasnt plugged in.

I let the computer running for a few hours when no tasks active and it still made the noise.

Could someone please explain me what to do, or otherwise il phone Dell Helpdesk tomorrow cause i cant play my game now :(

thanks,

Roald1986

I phoned Dell Helpdesk today and they said the Hard disk i have now apperantly isnt compatible with my system causing the grinding noise.

Their sending a orignial Seagate hard disk tomorrow.

Thank for the good service at Dell.

(hope this will fix this noise problem)

THREAD CLOSED