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August 21st, 2015 07:00

hdmi input, no audio coming through

hi,

i'm having some issues with the hdmi input on my m17x r4.

i'm running windows 10 now, on win 8.1 pro it worked fine.

i can't find any setting that controls the volume or to activate the hdmi input sound in the sound settings of windows.

anyone els having the same problem?

7 Technologist

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4.4K Posts

August 21st, 2015 11:00

Hi,

You shouldn't need to activate any settings for the HDMI input sound to work. This could be a display driver related issue. Unfortunately, according to the policy document, the M17x series will not be supported on Windows 10. 

Some users have successfully installed Windows 10 on these non-supported systems. But they did all the driver investigation (example = installing 7/8/8.1 drivers) to force it to work. Dell does not have the resources to do this on non-supported systems. We recommend you also try posting this on the Alienware Arena forums for support.

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