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May 25th, 2015 08:00

[need help] Something happened to my com

what is happening to my alienware?

It suddenly shut down by itself and then when i try to switch on, it became as video shows 

Pls help 

https://youtu.be/6uv6LYJvzTI

Thank You

https://youtu.be/6uv6LYJvzTI

Moderator

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2.7K Posts

May 27th, 2015 15:00

If at some point you are able to turn on the system I will recommend you to run a PSA diagnostic and check the temperatures of the video card and processor when the system is idle and under stress, here is an article that will guide you on how to check the temperatures in the right way.

Please report back with the results.

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