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289197
September 13th, 2011 12:00
problem pairing bluetooth headphone with alienware
Hello everyone, I just bought a dell alienware m14x, I love it so far.
I pay the 20$ extra to have the Bluetooth option and I successfully pair my blackberry but when I am trying to pair my Bluetooth jay bird SB2 headphone with my computer, it doesnt work…
the computer find my device, and when I go to device and printer I see it there, but there is not option to “use” or activate I also check in the sound option where you can choose the output(manage audio devices), but only the computer speakers are there.
I tried to download the driver installer wizard from Broadcom corp but it doesn’t find my headphone…
I am puzzled!!
Anyone had a problem like that?
Francois
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morblore
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2.4K Posts
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September 13th, 2011 17:00
Did you go to Show Bluetooth Devices? Go there and right click the headset and pick properties,click services tab and see if they are all checked off.
morblore
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2.4K Posts
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September 13th, 2011 17:00
Delete the device and repair it then go back into that tab and see if you can check them all off. The handsfree and headset should be able to be checked,not sure about the other two with that headset. I always thought that the only options it would show are ones the device is able to use meaning all 4 should be checked.
I cant say for sure about the remote and sink but the headset and handsfree should be checked.
frankinthecity
8 Posts
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September 13th, 2011 17:00
they were all checked...
i checked them all off, and the window went not responding, now its like this:
frankinthecity
8 Posts
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September 13th, 2011 18:00
i dont have a connect button =( thats really weird...
morblore
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September 13th, 2011 18:00
frankinthecity
8 Posts
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September 13th, 2011 18:00
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Untitledsasas.png
morblore
2 Intern
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2.4K Posts
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September 13th, 2011 18:00
Double click the device and it should bring up another window. You will see the options with a connect button next to them. Just click the connect for whatever service you want to use.
frankinthecity
8 Posts
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September 13th, 2011 18:00
i get this when i double click
frankinthecity
8 Posts
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September 13th, 2011 18:00
when i re-pair it, 3 boxes are checked.
how do i choose to have the sound from my headset instead of laptop, maybe that is just the thing i am missing? =/
frankinthecity
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September 13th, 2011 18:00
ok, i unchecked them all, the window went not responding, closed itself, i reopened it, and they are all checked of now, whats next? check headset?
morblore
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2.4K Posts
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September 13th, 2011 18:00
Thats what I get when i click on my Mini 10. Every bluetooth I have will pop up with that window when I click it
Saydaman
4 Posts
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September 24th, 2011 21:00
@frankinthecity
I just got my m14x last Thursday and I also can't connect my Motorola S805. Luckily I tried some solutions that worked. Try this:
1. Put the "M14x Resource DVD" in your laptop. Once the autoplay dialog box appeared, click" Run autoRcd.exe".
2. Just click the Next button when the Welcome page appears.
3. Click the [Drivers] tab above. Then scroll down.
4. Under the "Network Drivers", click the "Dell Wireless 375 Bluetooth Module Rev: A01". Then click extract.
5. After that, you will be able to install the Bluetooth driver. Moreover, you will be able to connect your Bluetooth headset.
I hope it helps you.
frankinthecity
8 Posts
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September 25th, 2011 09:00
thank you so much!!!!! that worked 100% like you said thankk you very much again!!!!!!
Saydaman
4 Posts
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September 25th, 2011 16:00
Silui
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April 6th, 2015 02:00
Sweeeeet! Finally fixed this issue. Thanks a lot!