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14886
software download problem
So, after having some software issues, I have to re-install windows 8. And everything is gone(I think I did something wrong, not really sure), all I have now is normal windows 8, I want it to be like the factory state. Then, I went to dell.com>my account>my software>Download Factory Installed Software (My Dell Downloads). BUT, after clicking that link, I get a run time error(in the picture). Thus, what can I do to get back my factory installed software???
Alienware-Naomi
1.8K Posts
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June 24th, 2014 11:00
Have you tried different internet browsers?
Alienware-Naomi
1.8K Posts
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June 16th, 2014 14:00
Hi,
Did you install the drivers after you finished installing Windows 8? If not, install them in the order specified in this article.
boonkai
9 Posts
0
June 20th, 2014 04:00
after downloading,the page finally works,but now after clicking "register new system", nothing happen
HernanPCL
1 Message
0
October 17th, 2014 04:00
Hi,
I've tried different browsers and still the page (Download Factory Installed Software (My Dell Downloads)) is not working.
How can I download factory installed software considering my laptop hard disk crashes and I bought a brand new replacement?
Thanks
Hernan
Tesla1856
8 Wizard
8 Wizard
•
17K Posts
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October 17th, 2014 13:00
Seems server is down. I kinda doubt there is anything you need there anyway (maybe just an old version of Roxio or PowerDVD).
Instead, see these:
http://en.community.dell.com/owners-club/alienware/f/3746/t/19376654
http://www.dell.com/support/article/us/en/19/536193?c=us&s=dhs&cs=19&l=en