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48 Posts

2637

April 21st, 2016 11:00

Alienware 17 R3 Command Center Not Compatible [WORKING SOLUTION]

Had a new motherboard GPU and CPU for my Alienware 17 R3 I7-6820HK

I reinstalled Windows 10 and command center said not compatible like below (in the picture)


Spent all day on phone will Dell they couldn't diagnose and reinstalled Windows 10 again. Last night I downgraded to 8.1. I have been trying everything and literally the fix to stop this from happening is after the motherboard was replaced you need to input your service tag into the BIOS


Then it detects that this is an Alienware laptop and boom command center works

So happy as spent all weekend on this and think I have found the fix for anyone will encounter this

8270.Untitled.png

48 Posts

April 22nd, 2016 15:00

My solution in the description has finally fixed this

314 Posts

April 21st, 2016 12:00

try this file:

www.dell.com/.../DriversDetails;fileId=3493527025&osCode=WT64A&productCode=alienware-17-r3&languageCode=en&categoryId=AP

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