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December 20th, 2016 13:00

Alienware 17 R3 - Slow Keyboard backspacing issue/fix

All,

Ok, this one has been bothering me all the way back to when I first purchased my Alienware 17 R3 in Feb 2016. Apparently, at random points in using my AW laptop, the back-spacing response changes to a very slowwwwwww motion. To articulate/explain, it deletes a typed character, then there is a .50-1 sec delay in deleting this next one. Why? You tell me us Dell Mods....potential glitch? bug? can you fix it?!

Solution (for now):  Go to your Windows >> Control Panel >> Keyboard >> Speed tab

Once there, move the sliding bar under "Repeat delay:" and "Repeat rate:" ....doesn't matter in which direction. Then, move the sliding bar to your original setting or your preferred preference .

Now, click "Apply" 

The issue with the back spacing "extended time delay" will now be "fix" / "resolved" ....until your Dell Alienware rig decides to do it again .....and it will....

Dell MODs note: Even setting the default settings to the Shortest and Fastest repeat delay does not fix this indefinitely. I will eventually have to do what I outlined above to resolve it.

Additionally, rebooting or shutting down can also alleviate the issue....again, until it happens again randomly.

10 Wizard

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17.8K Posts

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70.8K Points

December 20th, 2016 15:00

I would try a new keyboard and/or a clean-install of Windows-10/64bit. Test before installing AW-CommandCenter since it interacts with keyboard and might be interfering.

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