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June 14th, 2012 06:00

Alienware M17xR2 Screen Dim Problem Help?

Hi A while back my screen went black, it has recently come back very dim (not usable dim), I tried cleaning the dust inside connectors attached to the board, used the FN bright buttons and the slider brightness in control panel with no results (some times it makes the screen go even darker or black not lighter at all very random).

I was wondering how I can go about fixing this without warranty and without spending a small fortune on a replacent screen as I think it is only something to do with the blacklight, Can anyone tell me either how and where to replace it in computer (pictures would be great) or how to clean it or if it could be something else, any help would be great.

The picture shows the computer works fine on my second screen and you can see the same image on the left but very dark and annoying.

Thanks

r4606.IMG_0002.JPG

67 Posts

June 14th, 2012 06:00

my wifes r2 also dims after a couple of mins even after i changed settings i have to us fn key to bring it back up every time...ill keep chkin here to see if anyone answer question

June 15th, 2012 05:00

No one else knows anything about this problem and/or how to fix it? Talk about bad luck on my end. Help please lol.

(I am guessing you need to replace or clean the inverter within the screen, although I have no idea how to do this) Picture or video guide needed please).

March 6th, 2013 16:00

I'm having this same problem with my Area-51 m15x laptop. I still can't find an answer too, had sent it to Alienware Technical Support and they haven't fixed it. Now it doesn't have a warranty and still can't use my computer. This laptop had a lot of problems since I got it and now this. I really want to fix it. Any updates on how?

March 7th, 2013 04:00

No change here, I am still using mine with external monitor, only difference with doing that is it's not portable any more :(

P.S

I also keep checking back.  Alienware is not helpful after the warranty is gone I guess, they quoted me 1.5k+ to replace the screen, or I seen on ebay the screen+Metal Lids for 300+ CAD the ladder is an option.

March 7th, 2013 07:00

Ok..thinking, searching... I turned auto dim off...my brightness is high... My computer is running but can't see nothing unless I put a flashlight and I can barely see but verified and programs work. I'm no expert but someone told me it may be the bulb in the screen or the inverter. I connected my laptop with a hdmi cable to my tv and I can see it even thought my laptop screen is dim. So, I think that it if was the inverter I wouldn't see it on the tv also. I may try to replace the lcd screen... Or have you done that? I loved that computer so much and miss playing my games there...

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