X51 R2 stuck in a boot loop help!

Question

hi, so I got my Alienware x51 R2 in November of 2014, and ever since I got it it has been good. I had a similar issue when I updated to windows 8.1, but anyways, last night I decided to upgrade to windows 10, it was going smooth until around 33%, when it would off and on go from a black screen, to the percentage screen. eventually it went black for a while, and I just let it be because I didn't want to bug, so I left it and eventually my moniter shut off. so I restarted, and surfed the Internet for the black screen cures. I tried everything, I only have one monitor, so I eventually said it and factory restored. so I went to bed, and woke up to it STILL being stuck at 2%! so I got angry, and reset it! and now ever since, I will turn it on, it will go to the Alienware logo, load, do the beep, then the bar at the bottom will disappear so it's just the logo for a minute, then that will disappear, and repeat! I let it sit for half hour, and it did that for half hour! just constantly rebooting itself ! I have tried almost everything, so I am praying someone can identify my issue, because it's my only day off from work and it stinks how I have to spend it like this :( hope to hear a response soon.

Alienware - Rodrigo · Answer

Hello,

Try connecting an HDMI cable from your monitor to the integrated HDMI port located on the top rear part of the system (around the USB ports area). Restart the system if you do not get an image. It should continue with the update or boot in to Windows 10. Let us know how it goes.

Locked Topics – Alienware General

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