Check the condition of the pins inside the USB port -- if they're bent, it may be the issue. If not, the port may be damaged. Depending on which port it is and whether or not it's on a separate plug-in board, it may be replaceable. If it's part of the system board, that will likely be an expensive replacement.
Try the SSD on a known good computer = > if it is still bad then you need a new ssd.
For the USB => Update the drivers. Reboot.
USB is still bad - Possibly might need a new MOBO.
Meaning that it could have damage.
Other Info:
Unlike a mechanical hard drive - bad blocks on an SSD cannot be repaired using the Microsoft chkdsk /r command They never are repaired on a mechanical hard drive - the data from the perceived bad sector is copied and re-written to a good sector and the original failing sector is marked bad so that future data is not written to it.
Or the USB board is attached to the motherboard through a cable and can be replaced unless it’s on the other side in which the motherboard needs to be replaced.
ejn63
10 Elder
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30.7K Posts
0
July 5th, 2020 08:00
Sounds like the SSD may have failed. The fact that the system still booted when you swapped drives means the connectors are likely OK.
Run a Dell diagnostic on the system (or if you have a retail SSD, the manufacturer diagnostic on it). For the Dell diagnostics, F12 at powerup.
Doente
3 Posts
0
July 6th, 2020 15:00
Thank for the answer! But what about the slow start and usb?
ejn63
10 Elder
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30.7K Posts
0
July 6th, 2020 16:00
Slow start could be related to the faulty SSD.
Check the condition of the pins inside the USB port -- if they're bent, it may be the issue. If not, the port may be damaged. Depending on which port it is and whether or not it's on a separate plug-in board, it may be replaceable. If it's part of the system board, that will likely be an expensive replacement.
A51-06
5 Practitioner
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3.1K Posts
0
July 10th, 2020 13:00
NVMe ssd:
https://www.amazon.com/Silicon-Power-512GB-Gen3x4-SU512GBP34A80M28AB/dp/B07L6DKM8V/ref=pd_day0_c_147_4/144-0491523-0217165?_encoding=UTF8&pd_rd_i=B07L6DKM8V&pd_rd_r=d70853cf-590d-4a8a-b64d-cdd565e8591e&pd_rd_w=ssceW&pd_rd_wg=lMcSK&pf_rd_p=7dbe3bbd-18b1-49e5-b954-f6b0bc9f6310&pf_rd_r=V2279283A38SVVCDNETD&psc=1&refRID=V2279283A38SVVCDNETD
A51-06
5 Practitioner
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3.1K Posts
1
July 10th, 2020 13:00
Here’s a M.2 NVME ssd and a USB replacement board for the computer. If you can take a picture of the side that has the faulty port that’d be great!
InfiniteWisdom
7 Posts
0
July 10th, 2020 19:00
Try the SSD on a known good computer = > if it is still bad then you need a new ssd.
For the USB => Update the drivers. Reboot.
USB is still bad - Possibly might need a new MOBO.
Meaning that it could have damage.
Other Info:
Unlike a mechanical hard drive - bad blocks on an SSD cannot be repaired using the Microsoft chkdsk /r command
They never are repaired on a mechanical hard drive - the data from the perceived bad sector is copied and re-written to a good sector and the original failing sector is marked bad so that future data is not written to it.
A51-06
5 Practitioner
•
3.1K Posts
0
July 10th, 2020 20:00