7 Technologist

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6.1K Posts

January 21st, 2021 03:00

Hi @OverCloudz  welcome to this user to user forum. Agree with your assessment that Dell computers have very poor quality control, and having a warranty gets nothing fixed. 

Our new 17 R5 MLK refresh is still under first year RTB warranty and has many out-of-the-box faults. Sent for warranty repair, but was returned with no faults repaired. Our expensive laptop just functions as a normal very basic 10 year old laptop, all gaming functions and lights do not work. Very disappointed. 

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