7 Technologist

 • 

6.1K Posts

March 3rd, 2022 14:00

Hi @montymoss welcome to this free user to user Alienware laptop discussion forum. This is not Dell Support.

Please create windows Battery Report to determine if Battery ability to hold charge is now too low. Windows 10 Battery Report: What It Is And How to Use It (lifewire.com) 

For the typical user, noticeable reduction in run time generally will be observed after 18 to 24 months. For a power user, reduction in run time generally may be experienced within 18 months. Dell recommends buying a OEM Dell laptop battery when the run time does not meet your needs. Dell Laptop Battery - Frequently Asked Questions | Dell US 

[This user does not work for Dell and volunteers their free time. Please remember to say thank you by clicking on Kudos as this user's only reward.] 

2 Posts

March 3rd, 2022 14:00

ive done a battery report already

Design Capacity 67,990mWh

Full Charge Capacity 3,876mWh

7 Technologist

 • 

6.1K Posts

March 3rd, 2022 15:00

Hi @montymoss thank you for sharing update. Battery Report confirms a new replacement battery is required for continued laptop function. 

A laptop without battery is designed to function as desktop on ac adapter power. 

New Alienware 17 R4 / Alienware 15 R3 Original 6-cell Laptop Battery 99Wh - DP/N 9NJM1 

New Alienware 17 R4 / Alienware 15 R3 Original 4-cell Laptop Battery 68Wh - DP/N 44T2R 

Community Manager

 • 

56.9K Posts

March 7th, 2022 11:00

montymoss,

I have had my Alienware 15 R3 for about 2.5 years now

Just an FYI. This 15 R3 originally shipped from Dell 5 years/3 months ago on November 18, 2016. The warranty on the system and battery expired on February 17, 2018.

No Events found!

Top