Hi @Max ritch welcome to this free user to user Alienware laptop discussion forum.
What does the French message say? Please share photograph and English translation, Thank you.
Support for Alienware 15 R3 Drivers & Downloads offers Older versions of AWCC. Visit Task Manager/Details and end task to stop AWCC service. Use Revo Uninstaller Free to remove AWCC and then it's Advanced Scan to completely remove AWCC, followed by Restart (not Shut Down) so that change is saved. Then install the older version of AWCC that works.
Hi @Max ritch thank you for sharing photograph of French message without English translation to assist Dell community users within this English forum. An English translation has been attempted, hope that it is technically accurate.
Alienware AlienFX: The object reference is not set to an instance of a closed object
It seems that the windows operating system has been reinstalled on this Alienware 15 R3 aftermarket laptop and that there are corrupt system files and/or conflicts between third party applications.
Please run SFC (System File Checker) Scan to automatically find and replace corrupt files.
Click on Startbutton and type cmd in the search box.
Right-click on the “cmd” option and select “Run as Administrator”.
Type “sfc /scannow” without quotes and press Enter key.
Note: Do not close the Command Prompt Window until the verification is 100% complete. The SFC scan results will be shown after this process is finished.
crimsom
7 Technologist
•
6.1K Posts
0
September 15th, 2022 15:00
Hi @Max ritch welcome to this free user to user Alienware laptop discussion forum.
What does the French message say? Please share photograph and English translation, Thank you.
Support for Alienware 15 R3 Drivers & Downloads offers Older versions of AWCC. Visit Task Manager/Details and end task to stop AWCC service. Use Revo Uninstaller Free to remove AWCC and then it's Advanced Scan to completely remove AWCC, followed by Restart (not Shut Down) so that change is saved. Then install the older version of AWCC that works.
Max ritch
7 Posts
0
September 19th, 2022 08:00
Thank you for reply,
I follow your instruction. I install the universal version you show me on picture then revo all alienware command center files.
I try the command center 4.8.23.0 version not working.
Then revo all the files again. Im tryin the 4.6.16.0 not working.
Im terribly sad that program dont run on that great machine here is the pictures of the error message.
Thanks to helping me crimsom
Max ritch
7 Posts
0
September 19th, 2022 08:00
Seems to be the exact same problème as this Guy. I have Windows 10 familial
https://www.dell.com/community/Alienware-General-Read-Only/Problem-with-Alienware-TactX-Alienware-17R4/td-p/5577562
crimsom
7 Technologist
•
6.1K Posts
0
September 19th, 2022 11:00
Hi @Max ritch thank you for sharing photograph of French message without English translation to assist Dell community users within this English forum. An English translation has been attempted, hope that it is technically accurate.
It seems that the windows operating system has been reinstalled on this Alienware 15 R3 aftermarket laptop and that there are corrupt system files and/or conflicts between third party applications.
Please run SFC (System File Checker) Scan to automatically find and replace corrupt files.
Note: Do not close the Command Prompt Window until the verification is 100% complete. The SFC scan results will be shown after this process is finished.
Max ritch
7 Posts
0
September 19th, 2022 12:00
My dear friend crimsom,
Im actually running a factory reset with all files delete to make sure nothing interfer. Im about to lose my mind. Thanks glod u here.
As soon as the process is done ill leave u some news.
Max ritch
7 Posts
0
September 20th, 2022 09:00
Hi crimson i try to reinstall the whole windows as factory reset. Now password dont work. Ill bring thr pc to à tech before i loose my mind
Max ritch
7 Posts
0
September 28th, 2022 16:00
Just to let you know the laptop is still with the tech he réinstall the whole windows. And guest what, the bug is still here