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March 23rd, 2021 01:00
15 R3, fails to boot after update
Hi All,
Hoping someone has had a similar issue recently, I've read up on the forums from 2018 with the BOIS update causing boot up and shut down issues. Without success, thus far I have tried:
- Holding Ctrl + Enter and choosing Restore BIOS + Restore BIOS to default
- Hold F8 - then go into F2 and F12 setups, have tried Windows Boot Manager, tried disabled secure boot and allowing a legacy boot to enable.
- Unplug battery and drain power and reboot
All still result in the same issue with either a blank (but powered) screen or the alienware logo frozen on "please wait".
Is there any way to get back to a system restore image or similar? I found a post that described acheiving this via the Windows Boot Manager however my system freezes before getting anywhere.
Have run the diagnostics and all hardware continue to test as though there is no issues.
Thanks in advance!


AdrianG001
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4K Posts
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March 23rd, 2021 03:00
shutdown your Laptop
press and hold Power On Button. the Laptop will Boot and turn off itself.
repeat the procedure for 3 Times.
Windows Basic Boot Options should appear now and you can choose Save Mode.
but it looks like you have a Hardware Problem since you can't even Boot from the USB Flash Drive.