7 Technologist

 • 

6.1K Posts

April 9th, 2021 22:00

Hi @Andrew 3d  welcome to this user to user discussion forum. This is not Dell Support. 

For the typical user, noticeable reduction in run time generally will be observed after 18 to 24 months. For a power user, reduction in run time generally may be experienced within 18 months. Dell recommends buying a new Dell OEM laptop battery when the run time does not meet your needs. Dell battery warranty expires when new laptop is more than 12 months old. 

Dell has decided not to supply replacement batteries. 

The replacement battery should be a new guaranteed Dell OEM with one year warranty from a good vendor, either a 6-cell 99Wh Dell P/N 9NJM1 or a 4-cell 68Wh Dell P/N 44T2R. 

Users visit this forum from anywhere in the world, so we do not know what your good local Dell parts vendor will be. Internet search using the Dell Part Number, should reveal your local vendor. 

Laptops without battery are designed to happily function as Desktop powered by ac adapter.

Dell Laptop Battery - Frequently Asked Questions 

Check replacement battery when delivered, the white label should say the correct DP/N and beneath the square matrix, the year/month date should be less than six months old. 

Consult Dell support for removing and installing battery and visit YouTube to watch one of the many battery replacement videos. 

Please click on Kudos to say thank you for response from another user. Please share an update on progress, so that other users derive benefit from your experience. Thank you.

No Events found!

Top