26 Posts

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May 30th, 2020 02:00

17 R1, shuts down after gaming 13 minutes

I have an out of warranty Alienware 17 (2014).

Memory: 32GB
Processor: Intel Core i7-4910MQ CPU 2.90GHz[Cores 4] [Logical/Core 2]
Operating System: Microsoft Windows 10 Home Single Language

It is shutting down whenever I play games after 13 to 15 minutes.

I have run a diagnostic and the below is the message :

6008143D-2CF8-43F1-A95D-0D5FFADD9F00.png

 can someone tell me what i have to do or what part i have to change.

FYI, i have done cpu and gpu thermal paste change.

also it shows me an error on memory card but i have checked the memory card and 4 of them operating normally and this is the message as below:

E44FE3E7-655B-46DF-B9BB-8798D13E32B6.jpeg

Is the heatsink contain a special cooling like the fridge? Might be that if yes, since the lap is 2015 model old a bit or what exactly I have to do for it. I also tried to downgrade the bios system. I have tried from A10 to A17 however still the same problem.

Can anyone help me please?

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November 16th, 2020 05:00

26 Posts

November 16th, 2020 08:00

deleted.jpg

26 Posts

November 16th, 2020 14:00

the file is deleted bro.

7 Practitioner

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November 16th, 2020 16:00

https://www.nvidia.com/en-us/drivers/results/166629/

 

Heres a Offical nividia driver and I hope this works out.

7 Practitioner

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November 16th, 2020 16:00

I had to remove the modded driver so I could mod it again for someone else's Clevo laptop. Here is the new link, hopefully it still works fine. It's a little old now so I should probably update it soon. 

https://www.dropbox.com/sh/5q7l69wbsn0tyo3/AADF6CVErlmETITmZDQO4v6-a?dl=0

 

7 Practitioner

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November 16th, 2020 16:00

@mattyb3 have you got the file on you right now? Hope im not bothering but the dropbox one is missing.

7 Practitioner

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November 17th, 2020 05:00

Hopefully your issues are gone as the Alienware 17 R1 was the best laptop as it had the old but gold standard of MXM cards that allowed for further upgrades since some other companies have made MXM cards that are for their computer but you can put it in yours.

26 Posts

November 19th, 2020 02:00

i took the laptop to service center not Dell of course.

the guys managed to fix the GPU but i had many problems in the motherboard, he fix it all but whenever i run a memory test, the laptop shutdown.

he mentioned that someone before touched the motherboard and damage it, now the laptop works fine but am just soft with it since i don't want to lose it.

also sometimes it go black screen for 1 second and again normal. 

26 Posts

November 19th, 2020 02:00

thank you for your help, bud the link that you send is for an old version & I believe for windows 8.

could you make it again with the newer version & send it to me.

https://www.nvidia.com/Download/driverResults.aspx/166629/en-us

 Kindly do the needful & I really appreciate your usual support mate :).

7 Practitioner

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November 19th, 2020 03:00

It’s a little old but it should work with any OS. I’ll try to make a new one now. Stand by. 

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November 19th, 2020 03:00

Here is the latest driver modded for your 970M. Don’t forget to disable driver signature enforcement before installing. 

https://www.dropbox.com/sh/2vvjadj5tb1354s/AAA4gwI54-SaSMwmp3oZ4WzGa?dl=0

 

26 Posts

November 19th, 2020 05:00

Thank you dear

7 Practitioner

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November 19th, 2020 09:00

cool.

7 Practitioner

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November 19th, 2020 13:00

Did the driver install? I have no way of testing it. 

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