Skip to main content
Start a Conversation

Unsolved

S

shawn_AW17R3

8 Posts

3590

November 13th, 2020 14:00

17 R3, Microsoft .NET Framework error

Anyone have some guidance on how to resolve this?

 

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.NullReferenceException: Object reference not set to an instance of an object.
at Alienware_Peripherals.Core.Device.SettingsDevice.ReadOSLevelSettings()
at Alienware_Peripherals.Core.Device.SettingsDevice.onMouseWmSettingChangeUpdateEvent(String interfaceName)
at Alienware_Peripherals_Common.MouseWmSettingChangeUpdateEventHandler.Invoke(String interfaceName)
at Alienware_Peripherals_Common.MouseWmSettingChangeNotifier.messageCallBack(Object state)


************** Loaded Assemblies **************
mscorlib
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4250.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/Windows/Microsoft.NET/Framework64/v4.0.30319/mscorlib.dll
----------------------------------------
AWCC.Background.Server
Assembly Version: 5.2.97.0
Win32 Version: 5.2.97.0
CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCC.Background.Server.exe
----------------------------------------
System.Windows.Forms
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4270.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4200.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Drawing
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4084.0 built by: NET48REL1
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
AWCC.FX.DeviceDiscovery.Win32
Assembly Version: 5.2.97.0
Win32 Version: 5.2.97.0
CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCC.FX.DeviceDiscovery.Win32.DLL
----------------------------------------
AWCC.RPC.Win32
Assembly Version: 1.0.1.0
Win32 Version: 5.2.97.0
CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCC.RPC.Win32.DLL
----------------------------------------
AWCC.RPC.Win32.Interfaces
Assembly Version: 5.2.97.0
Win32 Version: 5.2.97.0
CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCC.RPC.Win32.Interfaces.DLL
----------------------------------------
AWCC.Service.Interfaces
Assembly Version: 5.2.97.0
Win32 Version: 5.2.97.0
CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCC.Service.Interfaces.DLL
----------------------------------------
AWCC.Win32.Helper
Assembly Version: 1.0.1.0
Win32 Version: 5.2.97.0
CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCC.Win32.Helper.DLL
----------------------------------------
AWCC.PM.Domain
Assembly Version: 5.2.97.0
Win32 Version: 5.2.97.0
CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCC.PM.Domain.DLL
----------------------------------------
AWCC.UpdateService
Assembly Version: 5.2.97.0
Win32 Version: 5.2.97.0
CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCC.UpdateService.DLL
----------------------------------------
System.Configuration
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4190.0 built by: NET48REL1LAST_B
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Core
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4270.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll
----------------------------------------
System.Xml
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4084.0 built by: NET48REL1
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
System.Runtime.Remoting
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4084.0 built by: NET48REL1
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Runtime.Remoting/v4.0_4.0.0.0__b77a5c561934e089/System.Runtime.Remoting.dll
----------------------------------------
AWCC.FX.Core.Win32
Assembly Version: 1.0.9.0
Win32 Version: 1.0.9.0
CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCC.FX.Core.Win32.DLL
----------------------------------------
AWCC.NetTools
Assembly Version: 5.2.97.0
Win32 Version: 5.2.97.0
CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCC.NetTools.DLL
----------------------------------------
AWCC.Macro.Engine
Assembly Version: 5.2.97.0
Win32 Version: 5.2.97.0
CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCC.Macro.Engine.DLL
----------------------------------------
System.Management
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4084.0 built by: NET48REL1
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Management/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Management.dll
----------------------------------------
System.Web
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4250.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_64/System.Web/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Web.dll
----------------------------------------
Windows.ApplicationModel
Assembly Version: 255.255.255.255
Win32 Version: 10.0.10011.16384
CodeBase: file:///C:/Windows/system32/WinMetadata/Windows.ApplicationModel.winmd
----------------------------------------
Windows.Management
Assembly Version: 255.255.255.255
Win32 Version: 10.0.10011.16384
CodeBase: file:///C:/Windows/system32/WinMetadata/Windows.Management.winmd
----------------------------------------
System.Runtime
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4084.0
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Runtime/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Runtime.dll
----------------------------------------
Windows.Foundation
Assembly Version: 255.255.255.255
Win32 Version: 10.0.10011.16384
CodeBase: file:///C:/Windows/system32/WinMetadata/Windows.Foundation.winmd
----------------------------------------
System.Runtime.WindowsRuntime
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4084.0 built by: NET48REL1
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Runtime.WindowsRuntime/v4.0_4.0.0.0__b77a5c561934e089/System.Runtime.WindowsRuntime.dll
----------------------------------------
AWCC.FX.Core.Metadata.Win32
Assembly Version: 5.2.97.0
Win32 Version: 5.2.97.0
CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCC.FX.Core.Metadata.Win32.DLL
----------------------------------------
Newtonsoft.Json
Assembly Version: 11.0.0.0
Win32 Version: 11.0.2.21924
CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/Newtonsoft.Json.DLL
----------------------------------------
System.Numerics
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4084.0 built by: NET48REL1
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Numerics/v4.0_4.0.0.0__b77a5c561934e089/System.Numerics.dll
----------------------------------------
System.Runtime.Serialization
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4250.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Runtime.Serialization/v4.0_4.0.0.0__b77a5c561934e089/System.Runtime.Serialization.dll
----------------------------------------
System.Data
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4270.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_64/System.Data/v4.0_4.0.0.0__b77a5c561934e089/System.Data.dll
----------------------------------------
Martell_VID_04F2_PID_1830_22
Assembly Version: 1.1.22.0
Win32 Version: 1.1.22.0
CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20CC%20Components%20for%20AWCC/CommDlls/Martell_VID_04F2_PID_1830_22.dll
----------------------------------------
Alienware_Peripherals_Common
Assembly Version: 1.1.22.0
Win32 Version: 1.1.22.0
CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20CC%20Components%20for%20AWCC/CommDlls/Alienware_Peripherals_Common.DLL
----------------------------------------
Alienware_Peripherals_Metadata
Assembly Version: 1.1.22.0
Win32 Version: 1.1.22.0
CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20CC%20Components%20for%20AWCC/CommDlls/Alienware_Peripherals_Metadata.DLL
----------------------------------------
Newtonsoft.Json
Assembly Version: 10.0.0.0
Win32 Version: 10.0.3.21018
CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20CC%20Components%20for%20AWCC/CommDlls/Newtonsoft.Json.DLL
----------------------------------------
Tully_VID_04F2_PID_1831_22
Assembly Version: 1.1.22.0
Win32 Version: 1.1.22.0
CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20CC%20Components%20for%20AWCC/CommDlls/Tully_VID_04F2_PID_1831_22.dll
----------------------------------------
TullyRGB_VID_04F2_PID_1968
Assembly Version: 1.1.22.0
Win32 Version: 1.1.22.0
CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20CC%20Components%20for%20AWCC/CommDlls/TullyRGB_VID_04F2_PID_1968.dll
----------------------------------------
Yrel_VID_04F2_PID_1665_21
Assembly Version: 1.1.22.0
Win32 Version: 1.1.22.0
CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20CC%20Components%20for%20AWCC/CommDlls/Yrel_VID_04F2_PID_1665_21.dll
----------------------------------------
Durotan_VID_04F2_PID_1666_21
Assembly Version: 1.1.22.0
Win32 Version: 1.1.22.0
CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20CC%20Components%20for%20AWCC/CommDlls/Durotan_VID_04F2_PID_1666_21.dll
----------------------------------------
Guldan_VID_04CA_PID_00A5_21
Assembly Version: 1.1.22.0
Win32 Version: 1.1.22.0
CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20CC%20Components%20for%20AWCC/CommDlls/Guldan_VID_04CA_PID_00A5_21.dll
----------------------------------------
Tyrion_VID_0461_PID_4e9f_21
Assembly Version: 1.1.22.0
Win32 Version: 1.1.22.0
CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20CC%20Components%20for%20AWCC/CommDlls/Tyrion_VID_0461_PID_4e9f_21.dll
----------------------------------------
Blackhand2_VID_04CA_PID_00B0_21
Assembly Version: 1.1.22.0
Win32 Version: 1.1.22.0
CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20CC%20Components%20for%20AWCC/CommDlls/Blackhand2_VID_04CA_PID_00B0_21.dll
----------------------------------------
Blackhand_VID_04CA_PID_00A6_21
Assembly Version: 1.1.22.0
Win32 Version: 1.1.22.0
CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20CC%20Components%20for%20AWCC/CommDlls/Blackhand_VID_04CA_PID_00A6_21.dll
----------------------------------------
GregorDongle_VID_0461_PID_4ec0_21
Assembly Version: 1.1.22.0
Win32 Version: 1.1.22.0
CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20CC%20Components%20for%20AWCC/CommDlls/GregorDongle_VID_0461_PID_4ec0_21.dll
----------------------------------------
Snow_VID_0461_PID_4E9E_21
Assembly Version: 1.1.22.0
Win32 Version: 1.1.22.0
CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20CC%20Components%20for%20AWCC/CommDlls/Snow_VID_0461_PID_4E9E_21.dll
----------------------------------------
AWCC.FX.Core.Code.Win32
Assembly Version: 5.2.97.0
Win32 Version: 5.2.97.0
CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCC.FX.Core.Code.Win32.DLL
----------------------------------------
AWCC.FX.API.PID0x531
Assembly Version: 5.2.97.0
Win32 Version: 5.2.97.0
CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCC.FX.API.PID0x531.DLL
----------------------------------------
AWCC.FX.API.Core
Assembly Version: 1.0.11.0
Win32 Version: 1.0.11.0
CodeBase: file:///C:/Program%20Files/Alienware/Alienware%20Command%20Center/AWCC.FX.API.Core.DLL
----------------------------------------
Accessibility
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4084.0 built by: NET48REL1
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/Accessibility/v4.0_4.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:



When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

 

cknoettg420

35 Posts

November 14th, 2020 00:00

That is interesting. 

If it were me, I would just uninstall and reinstall the Alienware Command Center. It would probably be easier than trying to troubleshoot it from the .Net side.

If the error persists, you can see if Windows Update shows a pending .Net update, or if the problem started when the latest .Net update was pushed out by Windows Update a couple of days ago. If it started with the latest .Net quality update, you can rollback the update.

r72019

6 Professor

 • 

5.3K Posts

November 14th, 2020 00:00

Do you have alienware hardware installed and the lighting is not working properly? If so, maybe check for a driver update for your mouse / keyboard. 

Or check for corrupted files with the system file checker command (SFC) command scannow 

speedstep

9 Legend

 • 

47K Posts

November 14th, 2020 02:00


USB VID_04CA & PID_00A6
Vid : 04CA Pid : XXXX    Lite-On Technology Corp.

 

Install DOT NET 3.5 SP1 full version while online

https://www.microsoft.com/en-us/download/details.aspx?id=25150

 

then run SFC / Scannow

It may already be too late.

How to Run SFC Scannow (SFC.exe)

  1. First, you’ll need to boot into your computer with administrative privileges (as I already discussed).
  2. Once Windows logs in, press + R, type cmd then press Ctrl + Shift + Enter to open Command Prompt as Administrator. ...
  3. When Command Prompt loads up, type the following commands
  4. sfc /scannow
  5. DISM.exe /Online /Cleanup-image /Restorehealth

 

 

speedstep

9 Legend

 • 

47K Posts

November 14th, 2020 03:00

Looks like you were installing this version

 5.2.89.0, A00

Release date 30 May 2020

<ADMIN NOTE: Broken link has been removed from this post by Dell>

https://dl.dell.com/FOLDER06288681M/1/Alienware-Command-Center-Application_HWJNT_WIN_5.2.89.0_A00.EXE

 

Other fixes may also be needed

  1. Uninstall Alienware Command Center from Program and Features
    • Windows 8 / 8.1 / 10: Right-click on the lower left-hand side of the screen
    • Windows 7: Click Start > Control Panel > Programs and features
  2. Launch the Run Command
    •  + R on the customer’s keyboard
    • Windows 8 / 8.1 / 10: Right-click on the lower left-hand side of the screen
    • Windows 7: Click Start > Run
  3. Type %appdata% and press Enter
  4. Delete any Alienware Folder. If the folder is not there just continue.
  5. Type %programdata% and press Enter
  6. Delete any Alienware Folder. If the folder is not there just continue.
  7. Go To C:\Program Files\Alienware\Older versions of command center will be under C:\Program Files (x86), please check both folders.
  8. Delete the Command Center Folder Only
  9. Go to the Documents Folder (My Documents on Win 7)
  10. Delete the AlienFX and Alienware TactX Folders
  11. Launch the Run Command
  12. Type regedit
  13. Search the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Alienware
  14. Delete the following folders only: (Some of these may not be present, just delete the ones present)
    • AlienFXMediaPlugin
    • Alienware AlienFX
    • CCPlugins
    • Command Center
  15. Search the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Alienware
  16. Delete the following folders only (Some of these may not be present, just delete the ones present):
    • AlienFXMediaPlugin
    • Alienware AlienFX
    • Command Center
  17. Restart the PC
  18. Download and install the latest Alienware Command Center version for your unit.

Not all versions are for all models and there is no ONE click One size fits all.

OLDER models CANNOT USE the newest version

It’s worth noting that there may be additional modules of the software that you need to download to have the full functionality. One such module is the OC Controls software. If it still doesn’t work, you may have issues related to Microsoft Visual C++ runtime components.

 

 

Alienware Gaming Peripheral driver
This package contains software component that enables the Alienware peripherals in Alienware Command Center 5.2 and later versions. Alienware Command Center runs on Windows 10 operating system build 1709 and later.
AW959 Elite Gaming Mouse
AW958 Elite Gaming Mouse
AW768 Pro Gaming Keyboard
AW568 Advanced Gaming Keyboard
AW558 Advanced Gaming Mouse
8/3/18

AW958 Elite Gaming Mouse
AW568 Advanced Gaming Keyboard
AW558 Advanced Gaming Mouse
8/30/17

Windows Store Alienware Command Center
Quick Guide
15 R3/R4, 17-R4/R5, Alienware or Dell Gaming Device
7/31/18

5.2.37.0 <ADMIN NOTE: Broken link has been removed from this post by Dell>

15 R4, 17 R5, m15, m17, Area-51m, Alienware or Dell Gaming Device
5/21/19

5.2.29.0 <ADMIN NOTE: Broken link has been removed from this post by Dell>

15 R4, 17 R5, m15, m17, Area-51m, Keyboard AW568/AW768, Mouse AW558/AW958/AW959/AW988
3/25/19

5.2.24.0
15 R4, 17 R5, m15, m17, Area-51m, Keyboard AW568/AW768, Mouse AW558/AW958/AW959/AW988
1/29/19

5.2.24.0
15 R4, 17 R5, m15, m17, Area-51m
1/22/19

5.2.20.0
15 R4, 17 R5, m15
Windows 10
12/13/18

5.2.17.0
15 R4, 17 R5, m15
Windows 10
11/1/18

5.2.1.0
15 R4, 17 R5
Windows 10
8/17/18

5.2.0.0
15 R4, 17 R5
Windows 10
7/31/18 

5.1.27.0
15 R4, 17 R5
Windows 10
6/7/18

5.1.24.0
15 R4, 17 R5
Windows 10
5/14/18

5.1.18.0
15 R4, 17 R5
Windows 10
4/10/18

5.0.1.0
15 R4, 17 R5
Windows 10
2/14/18

4.7.10.0
13 R3, 15 R3, 17 R4
Windows 10
5/3/17

4.7.7.0
13 R3, 15 R3, 17 R4
Windows 10
9/29/16

4.5.19.1
13 R2, 15 R2, 17R3
Windows 8.1/10
10/27/15

4.5.16.0
13 R2, 15 R2, 17R3
Windows 8.1/10
9/2/15

4.0.54.0
13 R1, 15 R1, 17 R2
Windows 7/8.1
2/4/15

4.0.53.0
13 R1, 15 R1, 17 R2
Windows 7/8.1
1/8/15

3.6.4.0 (Windows 10)
14 R1, 17 R1, 18 R1
Windows 10
1/11/16

3.6.4.0 (Windows 7/8.1)
14 R1, 17 R1, 18 R1
Windows 7/8.1
12/5/14

3.5.14.0
14 R1, 17 R1, 18 R1
Windows 7/8/8.1
12/2/13

3.0.29.0
14 R1, 17 R1, 18 R1
Windows 7/8/8.1
7/5/13

3.0.27.0
14 R1, 17 R1, 18 R1
Windows 7/8
6/11/13

Older MX series

2.8.10.0
M11x R3, M14x R1, M14x R2, M17x R3, M17x R4, M18x R1, M18x R2
Windows 8
2/22/13

2.8.8.0
M11x R3, M14x R1, M14x R2, M17x R3, M17x R4, M18x R1, M18x R2
Windows 7
2/22/13

 


 

 

View More

View All

No Events found!

Top