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September 28th, 2019 01:00
17 R3, problems, crashing
My out of warranty Alienware 17 R3 is having problems like crashing and giving blue screen some times. Or the cursor is stopped working. One technician told me that it maybe its motherboard problem. Can I get a replacement motherboard for it and how much will cost me?
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rejithrejithnath
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September 28th, 2019 01:00
U2CAMEB4ME
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September 28th, 2019 06:00
Welcome to the Dell Community @rejithrejithnath
Try installing these updates first.
https://downloads.dell.com/FOLDER05360034M/2/Intel-Management-Engine-Driver_T6FP9_WIN_1846.12.0.1177_A01.EXE
https://downloads.dell.com/FOLDER03757117M/6/Chipset_Driver_NWWR5_WN32_8.2.10900.330_A03_03.EXE
What is the model number of your HDD/SSD ???
Best regards,
U2
NOTE: Please remove your EMAIL address!!!
rejithrejithnath
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October 5th, 2019 21:00
Dear U2,
Please find details of my HDD and SSD. SSDR, 128, S3, 2280, SAMSUNG, PM871, HARD DRIVE, 1TB, S3, 7.2K, 512E, HITACHI, JAG-C