2 Posts
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2602
June 3rd, 2021 06:00
17 R4, 5-5-5-3-2-1 beeps on start up
5-5-5-3-2-1 beeps on my 17 R4 on start up. also 2-7 blink led indicator
Hi, laptop is 17 R4 I9-8950HK one it has hardly been used but recently it won't start.
LCD is just black without a backlight but tron lights are working This has been accompanied by five beeps which I believe is a cmos battery I've seen videos on YouTube of how to take the laptop apart which is going to take me ages if I ever do it at all.
Any help from Dell with this? The laptop does not have a warranty left on it.
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crimsom
9 Technologist
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6.1K Posts
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June 4th, 2021 19:00
Hi @simocmos thank you for sharing 17 R4 POST problems.
Dell beep code 5-5-5 = POST encountered Real Time Clock Power Failure, which mean that your notebook has CMOS BIOS battery problem. This is a wired battery assembly, Dell P/N 44YK6 or C8KT2.
Dell beep code 3-2-1 = POST encountered a memory problem. Reseating RAM cards is the usual fix. RAM cards are very reliable, clean with dry, lint free cloth to remove dust/debris and swap into different PCIe socket.
Dell Light code 2,7 = POST encountered Display failure. Reseating RAM cards might be the fix. Run the LCD Built-in Self-Test. Connect HDMI port to external monitor or TV, to check GPU is working.
Please click on Kudos to say thank you for response from user that is not employed by Dell. Please share an update on progress, so that other users derive benefit from your experience. Thank you.
simocmos
2 Posts
0
June 3rd, 2021 06:00
oh I already try it FN key with starting power anyway
A51-06
7 Practitioner
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3.1K Posts
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13.7K Points
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June 5th, 2021 13:00
I would replace the battery and then check the ram. It’s probably a display issue but maybe the fixes for the battery and ram might be the issue.