You must use Dell's customized Nvidia driver with the laptop, not Nvidia's Desktop driver--if you actually have the Nvidia card in your computer. Your driver page at Dell does not have a windows 11 driver for your model. Try the Windows 10 driver--- Support for Alienware 17 R4 | Drivers & Downloads | Dell US
Connect laptop's ethernet cable to internet. Visit Device Manager and delete all drivers with yellow triangle, then Restart (not Shut Down) to save changes. When window boots, it will try and install new drivers over the internet. Does this work?
Mary G
4 Operator
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20.1K Posts
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October 7th, 2022 11:00
You must use Dell's customized Nvidia driver with the laptop, not Nvidia's Desktop driver--if you actually have the Nvidia card in your computer. Your driver page at Dell does not have a windows 11 driver for your model. Try the Windows 10 driver--- Support for Alienware 17 R4 | Drivers & Downloads | Dell US
You might have to go back to Windows 10.
Tsoomro
3 Posts
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October 7th, 2022 12:00
I also tried it on unsupported Windows 7 and it didn't work.
crimsom
7 Technologist
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6.1K Posts
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October 7th, 2022 12:00
Hi @Tsoomro welcome to this free user-to-user Alienware laptop discussion forum.
Dell does not provide Window 11 drivers for the Alienware 17 R4.
Does the Intel® Driver & Support Assistant install the Windows 11 drivers for your discrete NVIDIA GeForce GTX GPU?
Tsoomro
3 Posts
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October 7th, 2022 12:00
Hi @crimsom Nope it didn't i can't even see the graphic card in device manager and you can see above.
crimsom
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6.1K Posts
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October 7th, 2022 13:00
Hi @Tsoomro thank you for sharing update.
Connect laptop's ethernet cable to internet. Visit Device Manager and delete all drivers with yellow triangle, then Restart (not Shut Down) to save changes. When window boots, it will try and install new drivers over the internet. Does this work?
JOcean
9 Legend
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12.6K Posts
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October 7th, 2022 13:00
In addition to what the others have suggested, it appears that you need the chipset drivers installed. If Dell does not have them, Intel should