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May 15th, 2020 18:00
17 R5, SA unable to install AWCC and OC Controls
Hello @Alienware-Joe, still having unexpected problems with new 17 R5 laptop which is now two months older. Please note that SupportAssist is unable to install AWCC and OC Controls Application updates. Customer continues to be unhappy.

Alienware Interactive Support Agent's response is unintelligible.
When is Alienware / Dell code writers going to get their update process to work?
[This user does not work for Dell and volunteers their free time. Please remember to say thank you by clicking on my thumb up icon.]
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