There were issues with the Spring update and a number of Alienware systems -- those with hybrid video (like this one) had trouble resuming from sleep. Microsoft blocked the updates until a fix was available - that may be the case here, since this is a beta release of Windows 10. Wait for the official release -- there's not going to be official support from either Microsoft or Dell for 17692 -- which is beta software.
No doubt it will be, if the problem persists with the version of Windows you're trying after it's released. Right now it's pre-release software - you can notify Microsoft and Dell now, but don't expect support for a pre-release version of Windows. It's beta software - designed to find and remove bugs -- it's not a released version of Windows.
I don't believe this is the situation (hybrid graphics).
I have installed every build of Windows 10, since I acquired this laptop, a year ago. Never a problem with hardware compatibility. This is a problem with identifying an Alienware 13 R3, and its configuration. Other laptops are not having a hybrid graphics problem. It's something Dell needs to do, making it Windows 10 compatible, as indicated in the error message. This needs to be escalated to a higher level.
ejn63
10 Elder
•
30.7K Posts
0
July 4th, 2018 11:00
There were issues with the Spring update and a number of Alienware systems -- those with hybrid video (like this one) had trouble resuming from sleep. Microsoft blocked the updates until a fix was available - that may be the case here, since this is a beta release of Windows 10. Wait for the official release -- there's not going to be official support from either Microsoft or Dell for 17692 -- which is beta software.
ejn63
10 Elder
•
30.7K Posts
0
July 4th, 2018 12:00
No doubt it will be, if the problem persists with the version of Windows you're trying after it's released. Right now it's pre-release software - you can notify Microsoft and Dell now, but don't expect support for a pre-release version of Windows. It's beta software - designed to find and remove bugs -- it's not a released version of Windows.
spaceweasel
6 Posts
0
July 4th, 2018 12:00
I don't believe this is the situation (hybrid graphics).
I have installed every build of Windows 10, since I acquired this laptop, a year ago. Never a problem with hardware compatibility. This is a problem with identifying an Alienware 13 R3, and its configuration. Other laptops are not having a hybrid graphics problem. It's something Dell needs to do, making it Windows 10 compatible, as indicated in the error message. This needs to be escalated to a higher level.