Do you have any blinking lights? The unit is around 5 years old I believe. It is possible that the adapter or battery could be going bad. Also the dc port on the system could be bad inasmuch as the adapter plug could be loose in it. But try the reset first. Disconnect the battery and unplug the adapter. Then press and hold the power switch for 30 seconds. Then reconnect everything and try again.
I don't see any blinking lights unless you are talking about the power button which I have it set to pulse when charging. I'll try resetting it when I'm back home and just to make sure do you know what screwdriver I need specifically to open it? I feel like it is the port or the connection is loose because I can wiggle the wire when it is connected and if the charger stops charging and I reconnect it starts charging again. I really don't know what the issue is and the battery is healthy after I ran a bios diagnostic it has a health percent of 98 ( I did replace it a while ago). Thanks for the reply!
JOcean
9 Legend
•
12.6K Posts
0
November 18th, 2018 05:00
Do you have any blinking lights? The unit is around 5 years old I believe. It is possible that the adapter or battery could be going bad. Also the dc port on the system could be bad inasmuch as the adapter plug could be loose in it. But try the reset first. Disconnect the battery and unplug the adapter. Then press and hold the power switch for 30 seconds. Then reconnect everything and try again.
Jorge1337
2 Posts
0
November 18th, 2018 14:00
I don't see any blinking lights unless you are talking about the power button which I have it set to pulse when charging. I'll try resetting it when I'm back home and just to make sure do you know what screwdriver I need specifically to open it? I feel like it is the port or the connection is loose because I can wiggle the wire when it is connected and if the charger stops charging and I reconnect it starts charging again. I really don't know what the issue is and the battery is healthy after I ran a bios diagnostic it has a health percent of 98 ( I did replace it a while ago). Thanks for the reply!
ejn63
10 Elder
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30.7K Posts
0
November 18th, 2018 15:00
There should not be play in the connection -- replace the DC jack:
https://www.parts-people.com/index.php?action=item&id=19353&utm_expid=6199460-42.PfIvl9ZBQWadmaGDa3fYEQ.0&utm_referrer=https%3A%2F%2Fwww.parts-people.com%2Findex.php%3Faction%3Dcategory%26id%3D151%26subid%3D443%26refine%3Ddc%2Bpower%2Bjack