35 Posts

June 20th, 2018 11:00

Do you know which temperature is to know it is overheating? Which software do you use? HWinfo?

35 Posts

June 20th, 2018 11:00

Not sure if this help but while I was researching more on this issue yesterday, I found this on Reddit. You may take a look:

https://www.reddit.com/r/Alienware/comments/81usda/alienware_faq_please_read_before_posting/

I have not used the HWInfo but I feel my AW 15 R3 is hot, even hotter a Dell Inspiron Gaming 7577, at the same screen resolution (1080p) and game setting (Ultra - Epic for Overwatch).

June 20th, 2018 11:00

Yes, the individual cores are all hitting 99 degrees and the average CPU package temp is above 93 degrees. Yes, I'm using HWInfo. Dell has continually verified that the temperatures exceed the  maximum threshold - there is some sort of hardware error with both the original laptop (which had three motherboard replacements) and also the replacement laptop (which is having a motherboard replacement later today).

December 13th, 2018 04:00

Repaste if it hasn't been for a long time and disable turbo boost via enabling this function in power management settings trough registry. Would be around 90 C. If not satisfied, then undervolt offset -125mV. It will be around 70 C.

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