Hey I downgraded from 1.7.0 to 1.2.4, tried to downgrade to 1.0.2 but it says system incompatible, tried to copy the file in a pen drive and flash it via F12 menu (BIOS Flash upgrade) however I'm not able to select the file since the arrow keys in the keyboard doesn't seem to work.
Eimy_B
4 Operator
•
4.4K Posts
0
April 11th, 2018 09:00
Hi @deesdesigns,
Check this article, run the AlienFX tester (video with steps on the article) and let me know if the button light will work with the tester.
kitOne990
1 Message
1
May 27th, 2018 04:00
I have the same problem.... did you find any solution?
I have an Alienware 17 R3
mznrohan
13 Posts
1
July 2nd, 2018 08:00
i have the same problen i have alienware 15r4
jayanth pawar
7 Posts
0
December 24th, 2018 01:00
arjit02
2 Posts
0
December 26th, 2018 02:00
@deesdesigns the problem is with the new bios.
Try downgrading the BIOS to 1.0.2 and it will work like a charm.
Old bios can be found here https://downloads.dell.com/published/Pages/index.html
Follow me on Instagram @arjit02
Mithsme657
2 Posts
0
June 21st, 2019 02:00
Hey I downgraded from 1.7.0 to 1.2.4, tried to downgrade to 1.0.2 but it says system incompatible, tried to copy the file in a pen drive and flash it via F12 menu (BIOS Flash upgrade) however I'm not able to select the file since the arrow keys in the keyboard doesn't seem to work.