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17 R3, plugged in, not charging
Hello Guys,
Recently about a week ago, My Laptop stopped charging and keeps saying " Plugged in - not charging" I tried Different Chargers but the problem is still there. I tried all the online tutorial to fix this issue but it is not fixing. I have tried everything but I feel this issue is due to recent update because I ran all the tests and no issues were found with my computer. it just won't charge.after 64 %. I can use it without charger but after I run out of battery I can only recharge it till 62-64 then it keeps giving me plugged in not charging error.
Battery attached : 41167 Compal PABAS0241231
Alienware - Rodrigo
7 Technologist
7 Technologist
•
4.4K Posts
0
September 10th, 2018 20:00
Hi,
It sounds like a hardware issue. Send me your Service Tag in a PM, so we can check the available repair options.
msmonicar
1 Message
0
November 1st, 2018 13:00
service tag:
Losondoky
32 Posts
0
November 1st, 2018 13:00
I have the same issue with my old 17 R2, which stops charging after 72%. People in the form says it's a battery issue, which need a battery re-calibration or swap a new battery.