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Nevikus
2 Posts
0
May 15th, 2018 08:00
No updates were done just prior to this problem. It worked before I left for work and when I came home it started doing this.
Don't know exactly what happened. Can only guess maybe a power surge hit, but it's plugged into a ups.
MogRules
1 Rookie
•
86 Posts
Unfortunately your going to need to call support. More then likely the MB has had a critical failure and or the CPU has actually failed.
Did this happen right after a bios update?
Alienware - Rodrigo
7 Technologist
4.4K Posts
Hello,
Please send me your service tag in a PM, so we can check the available repair options.
mason11
1 Message
November 28th, 2019 06:00
Same thing happening to me. So frustrating! Of course I'm 3 months out of warranty. This sounds like an issue with a lot of people!
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Nevikus
2 Posts
0
May 15th, 2018 08:00
No updates were done just prior to this problem. It worked before I left for work and when I came home it started doing this.
Don't know exactly what happened. Can only guess maybe a power surge hit, but it's plugged into a ups.
MogRules
1 Rookie
•
86 Posts
0
May 15th, 2018 08:00
Unfortunately your going to need to call support. More then likely the MB has had a critical failure and or the CPU has actually failed.
Did this happen right after a bios update?
Alienware - Rodrigo
7 Technologist
•
4.4K Posts
0
May 15th, 2018 08:00
Hello,
Please send me your service tag in a PM, so we can check the available repair options.
mason11
1 Message
0
November 28th, 2019 06:00
Same thing happening to me. So frustrating! Of course I'm 3 months out of warranty. This sounds like an issue with a lot of people!