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1 Rookie
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22 Posts
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8416
August 28th, 2019 05:00
Alienware Mobile Connect
i made a reset for the device and then i cann't get the app to download from the microsoft store it asks for a "redeem a code" , & stating the device isn't compatible!
What now!!!
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Darkangel007
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22 Posts
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August 28th, 2019 06:00
THE solution credit goes to the moderator
Registry Edit Note: The following solution is for advanced users, before following these steps. You may want to set a Windows Restore Point: Perform a System Restore in Windows 10. Creating and inserting two entries in the Registry will provide the required data for the application to be downloaded from the Microsoft Store. These two entries will be created after running the script listed below:
Batch File (Script): Copy and paste the following Bold text from this article into the Notepad application on your system and save the file as Add_SCMID_RegEdit_for_DMC.bat on you local system. @echo off setlocal echo: echo Setting OEMID in RegEdit... REG ADD "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Store" /v OEMID /f /t REG_SZ /d DELL echo: echo Setting SCMID... echo Fetching System Model Name for /f "tokens=2 delims==" %%a in ('wmic computersystem get model /format:list') do set SYSMODEL=%%a set SYSMODEL=%SYSMODEL: =% echo System Model Name is "%SYSMODEL%" if not "x%SYSMODEL:Alienware=%" == "x%SYSMODEL%" goto modelAlienware if not "x%SYSMODEL:Vostro=%" == "x%SYSMODEL%" goto modelVostro if not "x%SYSMODEL:XPS=%" == "x%SYSMODEL%" goto modelXPS if not "x%SYSMODEL:Inspiron=%" == "x%SYSMODEL%" goto modelInspiron :modelAlienware echo System model contains the name Alienware set SYSNAME=Alienware goto modelFinish :modelVostro echo System model contains the name Vostro set SYSNAME=Vostro goto modelFinish :modelXPS echo System model contains the name Xps set SYSNAME=Xps goto modelFinish :modelInspiron echo System model contains the name Inspiron set SYSNAME=Inspiron goto modelFinish :modelFinish echo System Name is %SYSNAME% set SCMID=DELL_%SYSNAME% echo SCMID to be set is %SCMID% echo Setting SCMID in RegEdit REG ADD "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Store" /v StoreContentModifier /f /t REG_SZ /d %SCMID% Open the Add_SCMID_RegEdit_for_DMC.txt file in Notepad, Click on File and "Save As". Name the file: Add_SCMID_RegEdit_for_DMC.bat Select the Save as Type as: All Files Double click the file you just created to run it. You will need to reboot for the changes to be applied. Command Line: Users can also populate these entries in a manual mode: Run this command on your cmd prompt in administrator mode (The Command Prompt) : C:\WINDOWS\system32>REG ADD "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Store" /v OEMID /f /t REG_SZ /d DELL C:\WINDOWS\system32>REG ADD "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Store" /v StoreContentModifier /f /t REG_SZ /d "System_Name" For StoreContentModifier ("System_Name") can be DELL_XPS or DELL_INSPIRON or DELL_ALIENWARE or DELL_VOSTRO
Cae_Len
4 Posts
0
November 19th, 2019 14:00
i tried this on my alienware area 51m to no avail unfortunately. help?
Cae_Len
4 Posts
1
November 22nd, 2019 13:00
so after contacting support myself and not making any progress re-installing Alienware mobile connect nor dell mobile connect, ive finally got it working. I will say this though, dell support tried to help and offered a multitude of solutions, albeit, none of them worked but I would like to give them a shout-out and a B+ grade for the effort. The solution in which im about to detail, may or may not work for you, but I thought someone else may benefit from this as I tried every previous solution; both simple and complex. Heres a little backround to detail the problem in full. I purchased an Alienware area 51m laptop with specs as follow. rtx 2070, i7-9700k, 256ssd x2 in raid 0, 1tb sshd hybrid, 16gb ram, windows 10 home version 1809. it came with all the bells and whistles that one would expect including, all Alienware apps/software, dells partition scheme for recovery, utility, and backup images. When I received this device, I immediately wiped it and took it out of Raid 0 so I could utilize the second 256gb nvme ssd for a Linux installation. I did a fresh install of windows 10 home v1809 onto nvme ssd #1 (as the device came with windows 10 home v1809). I discovered I could not reinstall mobile connect (whether dell mobile connect or Alienware mobile connect), to no avail no matter what I tried. ive been through all the forums and tried every solution, including regedit.bat scripts, manual commands, manual regedits, missing windows dll files, etc.. etc... Contacted a dell moderator to lend assistance, and he escalated the issue to software devs. Software devs offered another regedit command or 2, still nothing. so I decided to do what I do best, and fix the problem myself. I made a bootable usb to do a fresh install of windows 10 but this time I decided to try v1903. initially I avoided using 1903 because in the past when it was newly released it was very buggy and had a ton of issues updating through windows update. But it seems that has mostly been resolved because now Alienware mobile connect, dell mobile connect, and all other apps/software have updated without any issue or problem. So upon reflection of this, it seems the problem has nothing to do with dell, it was with windows, windows update, windows store, or something windows. So if you have this issue with updating or re-installing apps after partitioning, formatting, or fresh windows installs; try making a bootable usb of windows 10 v1903. I bet it solves your problem like it did mine. If not, I shall keep you in my prayers because it would seem theres very few solutions beyond this. Have a nice day and don't forget to hit that "kudos" button if this solved your issue.
romulfarias37
3 Posts
0
January 7th, 2020 23:00
Could you make an executable and upload it to some repository? sorry my english because I'm using the translator @Darkangel007
Darkangel007
1 Rookie
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22 Posts
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January 8th, 2020 06:00
with the batch script...GL