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March 12th, 2021 02:00

Area-51m R1, keyboard lights up but doesn't light up display

I recently repasted my 51m ever since i first got it. It booted up perfectly the first time after repasting and in the middle of use it cut out display and sound so I shut it off. Now everytime I boot it up it turns on the keyboard and the fans spin for a couple seconds before it stays frozen with the keyboard cycling and no display. I have tried power draining and even double checked the wires that I messed with to repaste.

9 Technologist

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6.1K Posts

March 12th, 2021 02:00

Hi @BadTony  welcome to this user to user discussion forum. This is not Dell Support. 

POST runs all the hardware to ensure it is working. In your instance POST starts, but has failed to complete and has not issued any diagnostic lights or beeps. The splash screen does not appear, there is no opportunity to press F12 key and run the ePSA diagnostics. Consequently, Boot is permanently not available. 

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