Area-51m R1, overheating every two months

Hello everyone,

I'am currently using an Alienware Area-51m R1 unfortunately. I've been using it for shorter than 2 years and it gets every two months crash by overheating while it's pasta is new.

I9-9900K
RTX2070
32GB ram

Even when I had a warranty for one year I had to take contact with customer service and they had a terrible online service. Because they couldn't solve the problem they sent a repairman but he messed up it. Than Dell sent me a new one. But obviously it is a trash too. Anyway. I bought it and I try to solve my problems. I've installed windows on my samsung evo 970 and it works fine.

When I wanted to play Detroit Become Human I needed to lower my NVIDIA driver to certain version. In the meantime I received warnings to update it. When I was done with the game I updated it with help GeForce experience.

After a few days my AWCC stopped working appropriately. When I tried to open it closed immediately. Afterwards, I tried to remove all alienware driver components and succeeded. Than I installed all of them again it worked but my gpu was always on at least 80 celsius degrees and couldn't get enough fps from my games (on lowest settings on CS:GO 40 fps..) than I decided to format my pc because I thought there might be viruses.

After format I downloaded my first apps like Steam, chrome, discord etc. but it was still too warm. After a few minutes I got a crush and it tried to restart it self. But he didn't succeeded and rebooted itself and removed everything on it.

Now it's still too warm and doesn't work appropriately. If anyone can help me it'll make me really happy.

I am so sad and frustrated because I bought an Alienware but not ASUS.