That mght be the same problem I struggled with after having done the October update of AWCC. Tobii and other software applications using WPF (Windows Presentation Foundation) seem to be affected negatively by AWCC's sound module (C:\ProgramData\A-Volute\DellInc.AlienwareSoundCenter).
But there is an exclude list: C:\ProgramData\A-Volute\DellInc.AlienwareSoundCenter\Modules\ScheduledModules\Configurator\BlackApps.dat
After having put "Tobii.EyeTracking.Portal.WPF.exe" (and some other affected SW applications) in that list, everything looks as it should again. BlackApps.dat is just a textfile and contains already 398 exclusions by default (goes from firefox.exe, chrome.exe to MyDell.exe and MyAlienware.exe).
Although this topic has been marked as resolved, I'm a WPF developer and see more and more user reports about this blurring UI. So I really hope the DELL Alienware Sound Center developer pushes a new update for the driver to fix this issue covering the Alien devices all over the world.
The NahimicOSD.dll is the critical file that breaks the WPF UI, renaming it helps. I've posted the issue and temporary solution early this month:
FMax__
1 Rookie
•
11 Posts
1
November 15th, 2021 06:00
Hello Roman
Tobii looked the same on my m17 R2.
That mght be the same problem I struggled with after having done the October update of AWCC. Tobii and other software applications using WPF (Windows Presentation Foundation) seem to be affected negatively by AWCC's sound module (C:\ProgramData\A-Volute\DellInc.AlienwareSoundCenter).
But there is an exclude list: C:\ProgramData\A-Volute\DellInc.AlienwareSoundCenter\Modules\ScheduledModules\Configurator\BlackApps.dat
After having put "Tobii.EyeTracking.Portal.WPF.exe" (and some other affected SW applications) in that list, everything looks as it should again. BlackApps.dat is just a textfile and contains already 398 exclusions by default (goes from firefox.exe, chrome.exe to MyDell.exe and MyAlienware.exe).
You might try that - this is how: https://www.dell.com/community/Alienware/m17-R2-WPF-apps-distorted-disappearing-window-contents/m-p/8069137/thread-id/47499/highlight/true
Best regards
Max
RomanM89
3 Posts
1
November 14th, 2021 06:00
Same problem was with windows 10 and windows 11
RomanM89
3 Posts
1
November 16th, 2021 00:00
Hello Max,
thank you for your reply. You saved my nerves. Your solution helped. Thank you a lot
Best regards,
Roman
kompilci
1 Rookie
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22 Posts
1
November 16th, 2021 01:00
@RomanM89 similar problem i saved.
FMax__
1 Rookie
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11 Posts
0
November 16th, 2021 10:00
Glad I could help - and thanks for the Kudo.
Best regards
Max
walterlv
2 Posts
0
November 18th, 2021 01:00
Although this topic has been marked as resolved, I'm a WPF developer and see more and more user reports about this blurring UI. So I really hope the DELL Alienware Sound Center developer pushes a new update for the driver to fix this issue covering the Alien devices all over the world.
The NahimicOSD.dll is the critical file that breaks the WPF UI, renaming it helps. I've posted the issue and temporary solution early this month:
* https://blog.walterlv.com/post/wpf-renders-wrong-because-of-nahimicosd-en.html
* https://github.com/dotnet/wpf/issues/707