7 Technologist

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6.1K Posts

October 16th, 2020 08:00

Hi @Simone Castello  Dell expects users to change internal hardware. Removing the rear panel does not invalidate your Dell warranty. The Dell warranty does not cover if you have made a mistake. 

Not sure what you are asking about having drives because your terminology is not specific. Dell has provided M.2 guidance in knowledge base article SLN301626.  Is your preference to only have HDDs in a laptop? The preferred solution would be to have external HDDs for disaster recovery as they are good at retaining information when drive is not in constant use. Internal SSDs are preferred because they do not have moving parts and tolerate the bangs and bumps that laptops are prone to as they are moved around. 

7 Technologist

 • 

6.1K Posts

October 16th, 2020 09:00

Hi @Simone Castello  the clarification of Dell warranty criteria in your link was very good. It only provides warranty for the original dell purchase and dell warranty replacements. If returned under warranty, remove any user hardware upgrades. 

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