5 Practitioner

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3.1K Posts

August 9th, 2021 13:00

I recommend you uninstall the Tobii eye tracker application as that is what windows hello would use to quickly identify your face so I say uninstall that and you’re good.

9 Legend

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12.6K Posts

August 7th, 2021 16:00

Have you tried the suggestions on this page?

4 Posts

August 7th, 2021 16:00

The first and third suggestions didn't work and I don't have the Local Group Policy Editor.

7 Technologist

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6.1K Posts

August 7th, 2021 17:00

Please click on Product Support and let Dell identify your system's Model and Revision number. Do not share your private Service Tag or Express Service Code in this public forum. It seems that your recent purchase is Windows 11 x64 ready. 

Dell FastAccess Facial Recognition Application | Driver Details | Dell US 

How to enable Fast Access Facial Recognition software on Dell systems. | Dell US 

Dell FastAccess 3.0 Facial Recognition Software Frequently Asked Questions (FAQ) | Dell US 

7 Technologist

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6.1K Posts

August 7th, 2021 17:00

Hi @MeerkatP welcome to this user to user discussion forum. This is not Dell Support.

How to Disable Face Recognition or Fingerprint Login on Windows 10 - YouTube 

Then cover laptop's camera, and visit windows enablement of applications use of laptop devices, and visit browser enablement of webpages use of laptop devices without your explicit permission. 

This should protect your identity, but hackers are always trying to gain access to your laptop. Use browser extension uBlock Origin to stop malware websites harvesting your personal information. Use Malware_Bytes to stop/remove malware being installed without your permission. 

Never browse internet with Window's Local Admin account, browse using a User account. The browser DuckDuckGo search engine does not harvest your online activities. 

Please click on Kudos to say thank you for response from user that is not employed by Dell. Please share an update on progress, so that other users derive benefit from your experience. Thank you. 

4 Posts

August 7th, 2021 17:00

I saw that video. It didn't help. I don't think it's Windows Hello I think it's a Dell or Alienware thing.

4 Posts

August 10th, 2021 08:00

That did the trick! Thank you so much!!!

5 Practitioner

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3.1K Posts

August 10th, 2021 12:00

Wow. I honestly thought it was gonna work but now you confirmed it. I’m super happy for you.

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