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August 18th, 2018 19:00

GPU Fan not working properly

Hello,

I had to replace my battery on my 2 year old alienware 15 r2, and now that everything is put back together and working, the GPU fan (left side fan) runs at a constant low speed and no longer adjusts to the needs of the computer. Before the battery change all was fine.  The company I had work on my battery I'm having check to make sure nothing is wrong physically with the fan. Any suggestions on what would fix this issue?

Thanks in advance!

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9 Technologist

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4.4K Posts

August 23rd, 2018 17:00

Hi, 

Are you running the latest system Bios version? If it happened right after the battery was replaced, it could be a hardware problem with the fan, perhaps it was not installed properly. 

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