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February 29th, 2020 12:00

M11x R2, keyboard is not working

My Alienware laptop "p" "a" and "l" keys wouldn't work and now my whole entire keyboard won't work.

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January 29th, 2022 16:00

Hi. I had this problem after replacing the thermal compound of my m11x R2. I made a very terrible mistake when I switched the bolts to screw and used a bigger one that damaged the keyboard. Oh well.

If you are still running through this problem, you may disconnect the keyboard and reconnect again. In case it is still not working, then I think you would have to replace it.

 

These videos may be helpful:

https://www.youtube.com/watch?v=jeqQQU_PWRg&t=16s
https://www.youtube.com/watch?v=gPMf16Rup0k
https://www.youtube.com/watch?v=nrIn1e99_00

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